Digital Solution Area Specialist - Modern Work, Enterprise

Microsoft; Kuala Lumpur; On-site; MYR 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a dynamic individual to join their team, focusing on customer engagement and sales execution. In this role, you will leverage your technical expertise to lead demonstrations of innovative solutions that align with customer objectives. You will collaborate with various teams, driving project execution and maximizing partner involvement. This is an exciting opportunity to make a significant impact in a fast-paced environment, where your contributions will help shape the future of customer engagement and digital sales excellence.

Benefits

Health Insurance

Retirement Plan

Flexible Working Hours

Professional Development Opportunities

Paid Time Off

Qualifications

• Strong focus on customer satisfaction and engagement.
• Experience in sales execution and technical demonstrations.

Responsibilities

• Engage with customers to drive satisfaction through digital sales excellence.
• Lead technical demonstrations and mentor junior team members.

Skills

Customer Engagement

Sales Execution

Technical Demonstrations

Stakeholder Management

Collaboration

Time Management

Education

Bachelor's Degree in Business or Technology

Tools

Digital Marketing Systems

Sales Tools

Job description

Responsibilities (Text Only)

1. Customer First Mindset: Engage with and enable our customers and key decision-makers, delivering a connected customer engagement experience and driving customer satisfaction through digital sales excellence, empowered by world-class data, marketing systems, and platforms.
2. Sales Execution: Engage in conversations with customers aligned to their industry, collaborate with account and partner teams to drive and qualify new opportunities, and build pipeline.
3. Business and Technology Readiness: Identify customer readiness, proactively build stakeholder maps, implement strategies to accelerate deal closing, contribute to strategic planning, coach junior team members, and maintain strong close plans.
4. Scaling and Collaboration: Apply the role orchestration model and navigate the Microsoft organization to maximize impact. Collaborate with Global Partner Solutions (GPS), identify new partners, develop joint proposals, and contribute to partner strategies.
5. Time Prioritization and Tools: Prioritize engagements with customers and partners, leveraging tools and processes to grow the business and strengthen the team.
6. Technical Expertise: Lead technical demonstrations of Modern Workplace solutions, explain and prove capabilities aligned with customer objectives, share competitor knowledge, mentor others, and develop best practices. Collaborate with 'compete' SMEs to analyze and strategize against competitors.
7. Results Through Teamwork: Drive project execution, partner with teams, build relationships with leadership, and collaborate with account teams to engage decision makers and maximize partner involvement. Use the orchestration model to proactively drive deal closure and expand relationships through industry use cases.