Digital Project Associate

DEX Ventures; Selangor; On-site; MYR 200,000 - 250,000; Full time

Job summary

DEX Ventures is seeking a Project Associate to facilitate effective communication between clients and internal teams. This role demands excellent organizational skills and the ability to manage multiple projects while ensuring high-quality deliverables and fostering strong client relationships.

Qualifications

• 1-3 years of experience in client services/account management.
• Familiarity with modern marketing techniques.
• Ability to manage multiple projects.

Responsibilities

• Act as the primary driver between Creative and other support teams.
• Ensure timely and quality client deliverables.
• Produce accurate project reports for internal and external reference.

Skills

Organizational skills

Attention to detail

Relationship building

Communication

Job description

Who are we:

We are an integrated agency offering a full suite of services in Digital Marketing, Social Media Marketing, Creative Services, Public Relations, and Activation. Our 360 approach ensures that clients receive comprehensive marketing solutions under one roof.

In a nutshell:

The Project Associate is a crucial member of our team who is organized and flexible with the ability to work with all internal and external levels of management and possesses strong project management ability. This person is essential in keeping projects moving internally while managing client’s expectations. They engage daily with our Account Managers and clients to gather information and understand the overall direction of the campaign and creative requirements.

What you’ll do:

1. Act as the primary driver between Creative and other support teams
2. Accountable for communicating internal plans and approaches
3. Run internal team project checkpoints and responsible for daily communication with key internal team members
4. Ensure timeliness and quality of client deliverables
5. Assist in managing campaign processes and updating of all materials
6. Assist Account Manager in writing creative briefs and developing presentations
7. Review all working files (artwork, banners, web pages, etc) for accuracy and quality
8. Attention to detail, and proactive in evaluating and improving existing processes
9. Ensure on time, accurate program execution while staying well-within budget
10. Prioritize & manage multiple projects simultaneously
11. Reach out, identify and manage new and existing vendors and partners of DEX
12. Produce timely and accurate project reports for internal and external reference
13. Flexible in supporting creative team members on a variety of administrative duties
14. Strong client relationships at the project execution level
15. Coordinating, scheduling of meetings; taking notes and distributing; follow up on actions
16. Constantly innovating to look into newer services or ways to deliver a project faster and better

What you have:

1. Excellent, proven organizational skills, including strong attention to detail and managing multiple projects simultaneously.
2. 1-3 years of work or experience in client services/account management in a marketing or creative agency or similar client-side role
3. Experience in modern marketing - email marketing, site design, social media, online acquisition
4. Strong listening and relationship building skills.
5. High intellectual curiosity, drive, determination, self-confidence and persuasion skills.
6. Enthusiastic, proactive individual with a "can do attitude" who can work at all levels with a high level of attention to detail
7. Works to a high standard and with the desire to learn
8. Ability to deliver work ahead of time, within budget and to a high standard