Digital Platform - Senior Executive

TipTopJob.com Malaysia; Kuala Lumpur; On-site; MYR 24,000 - 36,000; Full time

Job summary

A leading company in Malaysia is seeking a digital project manager with a strong UI/UX background. The role involves managing end-to-end digital projects and improving chatbot interactions. Ideal candidates are detail-oriented, have excellent organizational skills, and are passionate about technology. Join now to enhance your career in a dynamic environment.

Qualifications

• 1-2 years of experience in a similar role.
• Strong UI/UX knowledge and passion for technology.
• Ability to manage and complete multiple projects.

Responsibilities

• Manage end-to-end digital platform projects including Web, App, and Chatbot.
• Train the chatbot and analyze conversations for improvements.
• Prepare proposals and reports to measure success.

Skills

Detail-oriented

Organizational skills

Problem-solving skills

Good communication skills

Analytical skills

Strong UI/UX knowledge

Tools

Google Analytics

Job description

Genting Malaysia Berhad

Genting Malaysia is a leading multinational conglomerate involved in leisure and hospitality, including theme parks, casinos, hotels, seaside resorts, and entertainment venues in Malaysia, the UK, and the US. It is one of the largest listed companies in Malaysia.

With over 50 years of experience, Genting Malaysia is expanding and transforming Resorts World Genting into a leading tourism and entertainment hub through the Genting Integrated Resort Transformation Plan. Key projects include Skytropolis Indoor Theme Park, Genting SkyWorlds outdoor theme park, and SkyAvenue shopping complex, which features prestigious global lifestyle brands. The plaza also includes a state-of-the-art cable car system connecting SkyAvenue to Genting Highlands Premium Outlets, capable of carrying up to 3,600 passengers per hour per way.

If you are seeking a dynamic career with exciting growth opportunities, join us today!

Responsibilities:

1. Translate brand and marketing strategies into actionable plans and go-to-market strategies.
2. Manage end-to-end digital platform projects (Web, App & Chatbot), including understanding project requirements, planning, and user acceptance testing (UAT).
3. Assist in front-end development of applications, features, and internal functions on Web, App, and Chatbot.
4. Liaise with the Digital UI team, creative team, and other support teams for project implementation (mock-ups, visuals, copywriting).
5. Provide regular project updates to business units.
6. Train the chatbot to understand and respond to customer inquiries.
7. Analyze chatbot conversations to identify areas for improvement and re-train the bot accordingly.
8. Prepare proposals, reports, and other documentation; analyze and interpret metrics to measure branding initiatives' success.
9. Manage multiple projects simultaneously, ensuring timely and successful delivery.

Requirements:

1. At least 1-2 years of experience in a similar role.
2. Detail-oriented with strong organizational skills.
3. Ability to manage and complete multiple projects concurrently.
4. Strong UI/UX knowledge, especially in prototyping design.
5. Passion for mobile solutions and technology.
6. Good communication skills and understanding of business industry designs.
7. Problem-solving skills and willingness to learn.
8. Excellent analytical skills; experience with Google Analytics is a plus.
9. Exceptional written skills with a keen eye for detail.

Be part of an exciting journey and help shape the future with us. This is a great opportunity to establish a strong foundation for your career. Apply now!