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Digital Marketing Specialist (Customer Success Manager)

Hasbul Brothers Sdn Bhd

Cyberjaya

On-site

MYR 100,000 - 150,000

Full time

4 days ago

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Job summary

Join a leading training and consulting company in Cyberjaya, where you'll play a vital role in assisting businesses with their marketing strategies. We're looking for passionate individuals with strong digital marketing skills to consult and support our clients. Enjoy comprehensive employee benefits and opportunities for professional development in this rewarding position.

Benefits

Medical Health Insurance Coverage

Employee Provident Fund (EPF/KWSP)

SOCSO (PERKESO) & EIS

Panel Clinic

Meal Allowance

Team Retreat

Professional Development

Qualifications

2-5 years of experience in digital marketing or client engagement.
Strong interest in business knowledge and marketing fundamentals.
Ability to work independently and collaboratively.

Responsibilities

Consult and evaluate a client's business progress over the year.
Manage and resolve client issues professionally.
Maintain records of client database and progress reports.

Skills

Communication

Interpersonal skills

Attention to detail

Education

Diploma or Degree in Business Management/ Marketing

Why You Should Build Your Career At Hasbul Brothers

Expensive opportunity to learn business strategy from a business mentor!
Allowance and panel clinic provided!
KWSP (EPF)/PERKESO (SOCSO) /EIS provided!

Hasbul Brothers is a leading Training & Consulting Company based in Cyberjaya, Selangor. Since our inception in 2011, we have been dedicated to empowering entrepreneurs and businesses to achieve their full potential through innovative training and consulting solutions. This year, we are on a mission to guide over 5,000 entrepreneurs, and we are looking for passionate individuals to join us in making a difference. We're seeking talent with a strong passion for digital marketing/ business and a commitment to achieving outstanding results together.

Here are the responsibilities:

Prior experiencein managing and resolving clients’ issues and inquiries in a professional manner.
Toconsultand evaluate a client's business progress and achievements throughout the 1 year journey.
To understand and have an interest in the business fundamentals specifically in theSales & Digital Marketingfield.
Prior experience in managing Facebook ads, Instagram ads, Tiktok ads, or other social media ad platforms.
Maintain excellent interpersonal relationships with the clients throughout the program to increase customer efficiency.
To respond to inquiries in a timely manner and maintain a good relationship with Hasbul Brothers clients.
To organize, update, and maintain records of the client database and progress reports.
To liaise and work closely with the Customer Relations department to ensure customer service efficiency.

Desired skills & requirements:

Candidates must possess at least a Diploma or Degree in Business Management/ Marketing or any equivalent courses.
Important- At least2-5 years of experiencein the digital marketing/ sales/ business/ client engagement field.
To have an interest in the fundamentals of business knowledge and marketing.
Strong interpersonal skills and good communication skills.
Attention to detail and commitment to delivering great excellent service.
The capacity to work independently and collaboratively.

Other Employees Benefits