DIGITAL MARKETING CUM RETAIL EXECUTIVE (5 Working Days)

Hochuanwatch; Johor Bahru; On-site; MYR 200,000 - 250,000; Full time

Job summary

A leading company in luxury timepieces seeks a Retail Executive cum Digital Marketing specialist to drive brand growth. This role offers a unique opportunity to blend retail and digital marketing skills while contributing to a collaborative team environment. The successful candidate will optimize performance through innovative strategies, customer engagement, and a passion for watches.

Benefits

Leadership Opportunity

Career Growth

Collaborative Culture

Competitive Rewards

Qualifications

• 2 years experience in retail or sales, preferably luxury goods.
• Fluent in Mandarin for effective customer engagement.
• Proven digital marketing experience with a focus on social media.

Responsibilities

• Provide exceptional customer service and guidance.
• Develop and implement digital marketing strategies.
• Analyze campaign performance and deliver results.

Skills

Communication

Interpersonal skills

Digital marketing

Customer engagement

Graphic design

Analytical skills

Tools

Google Analytics

Meta Business Suite

Photoshop

Canva

CapCut

Job description

· We are seeking a creative, data-driven Retail Executive cum Digital Marketing specialist to develop and execute innovative campaigns that drive brand growth and engagement. Join our dynamic team to optimize digital channels, analyze performance, and deliver measurable results.

Responsibilities:

• Providing exceptional customer service and guiding customers through our product range to find the perfect watch to suit their needs
• Maintaining an organized and visually appealing product display to showcase our watches
• Achieving daily, weekly, and monthly sales targets through proactive engagement with customers
• Assisting with store operations and inventory management as required
• Participating in product training sessions to stay up-to-date with our latest collections
• Contributing to a positive and collaborative team environment
• Developing and implementing digital marketing strategies across social media, SEO/SEM, email, and organic advertising
• Creating engaging content (ads, emails, social posts) aligned with brand voice
• Monitoring and analyzing campaign performance using tools like Meta & Google Analytics and other e-commerce platforms
• Staying updated on industry trends and adjusting strategies for maximum ROI
• Collaborating with design, content, and sales teams to ensure cohesive messaging
• Managing budgets, tracking KPIs, and conducting A/B testing to refine campaigns

Requirements:

• Preferably with 2 years of experience in a customer-facing retail or sales role, preferably within the watch or luxury goods industry
• Strong communication and interpersonal skills with the ability to engage and build rapport with customers; Mandarin speaking is preferred to effectively communicate with Mandarin-speaking clients
• A passion for the watch industry and a keen eye for detail
• Excellent product knowledge and the ability to provide knowledgeable recommendations to customers
• Confidence in handling cash and transaction processing
• A positive, enthusiastic, and team-oriented attitude
• Proven digital marketing experience with a strong understanding of content creation, social media trends, and audience engagement strategies
• Passionate about social media or TikTok live sharing to attract potential customers
• Proficient in digital marketing tools (social media platforms, SEO tools)
• Strong graphic design skills using Photoshop, Canva, CapCut, and other design tools for creating marketing content
• Proven experience in digital marketing, with a strong focus on social media platforms
• Proficiency in Google Analytics, Ads, Meta Business Suite, and email platforms
• Analytical mindset with the ability to translate data into actionable insights

Why Join Ho Chuan Watch?

• Leadership Opportunity: Shape the future of our marketing and lead a dynamic team
• Career Growth: Be part of a fast-growing company that values innovation and bold ideas
• Collaborative Culture: Join a passionate, forward-thinking team that celebrates creativity
• Competitive Rewards: Enjoy an attractive salary, performance bonuses, and growth incentives

Unlock job insights

Salary match, Number of applicants, Skills match

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• Which of the following qualifications do you have?
• How many years of experience do you have in a Digital Marketing role?
• Which of the following web analytics tools are you experienced with?
• Which Adobe products are you experienced with?
• Do you have experience with Search Engine Optimization (SEO)?
• Do you have experience with Search Engine Marketing (SEM)?

To help fast track investigation, please include any other relevant details that prompted you to report this job ad as fraudulent, misleading, or discriminatory.

Researching careers? Find all the information and tips you need on career advice.