Digital Lead Qualifier

DHL Express; Kalumpang; On-site; MYR 25,000 - 45,000; Full time

Job summary

Join a forward-thinking company as a Certified International Specialist, where your role will be pivotal in enhancing customer service and driving sales. This position offers a unique opportunity to develop your skills in a dynamic international environment. You will lead the qualification process, utilize your communication skills to connect with decision-makers, and maintain customer information with precision. With strong career support and a vibrant culture, this role is perfect for a final year Bachelor Degree student eager to make a difference in global logistics.

Benefits

Strong career support

Great culture and colleagues

Qualifications

• Final year Bachelor Degree student preferred with a CGPA of 3.00 or above.

Responsibilities

• Execute call strategies and identify decision-makers for Express shipping.
• Maintain customer information accurately in the database.

Skills

Communication Skills

Sales Skills

Customer Service

Commercial Awareness

Education

Bachelor Degree

Job description

Join Our Team as a Certified International Specialist!

YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.

Would you like to become part of the world’s most international company?

Our company pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people globally? The more people we connect, the better life will be on our planet.

Do you want to make a difference? Then join our Insanely Centric Team!

YOUR TASK

Lead Qualification Process Deployment

• Execute call strategies provided by Digital Sales Manager / Telemarketing Manager
• Use communication skills to identify decision-makers for Express shipping and gain access to them
• Combine sales skills with DHL product/service knowledge to convert suspect leads into prospects and identify rank-up potential during re-qualification
• Continuously develop knowledge of DHL’s services and general commercial awareness to provide excellent customer service and maximize the department’s contribution to sales

Customer Information Maintenance & Reporting

• Ensure customer information is accurately maintained in the customer database
• Clean lead lists and multichannel data with captured information

YOUR PROFILE

• Bachelor Degree student, final year preferred
• Minimum CGPA of 3.00 or above

OUR OFFER

• Strong career support in an international environment
• Great culture and colleagues

If you see a personal challenge in these versatile and responsible tasks, then apply now!
We look forward to receiving your application!