Digital Experience BA III - APAC (Penang)

Boston Scientific Medical Device (Malaysia) Sdn. Bhd.; Penang; On-site; MYR 90,000 - 140,000; Full time

Job summary

Boston Scientific Medical Device (Malaysia) Sdn. Bhd. in Penang, Malaysia is seeking a Business Analyst III, Digital Experience to support the Pricing Transformation programme across APAC.

The role focuses on translating complex requirements into actionable artefacts, backlog management, and cross-functional collaboration with the Product Owner and Regional Lead. The successful candidate will have strong analytical capability, documentation discipline, and experience with JIRA, Excel, SAP, and

Qualifications

• Bachelor's degree in Business, Information Systems, Commerce or equivalent.
• 3–5 years of relevant experience in business analysis, functional consulting or product delivery support.
• Strong documentation discipline: able to produce clear, structured artefacts independently.
• Experience with enterprise pricing/commercial systems is a plus.
• Agile/Scrum delivery experience in an enterprise context.

Responsibilities

• Facilitate and document requirements workshops, capturing business stakeholder inputs in structured formats
• Translate approved business requirements into functional documentation, process maps and gap analysis artefacts
• Maintain a requirements traceability matrix, tracking from business need through to user story and test case
• Flag requirements gaps, inconsistencies or conflicts to the PO for resolution
• Support the Pricing Dictionary and functional documentation library with approved updates
• Draft user stories aligned to PO direction and established Singularity story standards
• Prepare acceptance criteria for PO review and approval
• Maintain backlog hygiene: grooming, formatting, tagging and sprint readiness checks
• Coordinate sprint planning logistics: materials preparation, ceremony facilitation support, output capture
• Flag backlog quality issues, dependency risks or blockers to the PO proactively
• Prepare test cases and test scripts under PO direction, aligned to user stories and acceptance criteria approved by the PO
• Support test execution: running test scripts, logging results and compiling structured test evidence
• Log defects with clear reproduction steps, severity classification and supporting evidence; maintain the defect register under PO oversight
• Triage and track defect resolution status: chase outstanding items and escalates blockers to the PO
• Coordinate UAT logistics: scheduling, participant communication and environment setup under PO direction
• Compile UAT completion evidence reports for PO review and sign-off
• Develop and maintain functional specifications, process guides, system how-to documentation and job aids
• Prepare training materials and reference guides as directed by the PO and Regional Lead
• Coordinate training logistics: scheduling, materials distribution, attendance tracking and completion records
• Update the Pricing Dictionary, release notes and functional documentation with approved changes
• Manage version control and document accessibility across project repositories
• The Analyst supports project coordination, providing administrative and logistical support to the PO and Regional Lead
• Maintain action trackers, RAID logs and follow-up registers across project workstreams
• Prepare meeting agendas, manage logistics and produce structured minutes and action summaries
• Track sprint commitments and flag delivery variances or blockers to the PO without waiting to be asked
• Coordinate vendor and IT follow-ups under PO direction

Skills

Analytical thinking

Backlog management

UAT coordination

Data analysis

Education

Bachelor's degree

Tools

JIRA

Excel

SAP

Salesforce

Job description

Boston Scientific Medical Device (Malaysia) Sdn. Bhd. in Penang, Malaysia is seeking a Business Analyst III, Digital Experience to support the Pricing Transformation programme across APAC.

The role focuses on translating complex requirements into actionable artefacts, backlog management, and cross-functional collaboration with the Product Owner and Regional Lead. The successful candidate will have strong analytical capability, documentation discipline, and experience with JIRA, Excel, SAP, and