Digital Enterprise Solution Sales Specialist – Business Applications - Malaysia/Vietnam

Microsoft; Kuala Lumpur; On-site; MYR 60,000 - 80,000; Full time

Job summary

A leading technology company seeks a Sales Executive to drive customer engagement and achieve sales excellence. This role involves sales execution, managing key accounts, and utilizing insights to deliver business outcomes through Microsoft’s Dynamics 365 and Power Platform. Ideal candidates will have a strong background in technology sales and a collaborative mindset.

Qualifications

• Experience in technology-related sales or account management.
• Experience selling CRM, ERP, Low-Code platforms, or similar solutions.

Responsibilities

• Drive new sales and customer engagements through digital sales.
• Engage key business and IT decision-makers to understand their challenges.
• Lead planning and execution for named accounts.

Skills

Fluency in English

Fluency in Malay

Sales experience

Account management

SaaS/cloud-based sales

Education

Bachelor’s degree in Information Technology

Bachelor’s degree in Business Administration

Job description

Responsibilities

First and foremost, exhibit a Customer and Partner First Mindset - Engage with and enable our customers and key decision-makers, delivering a connected customer engagement experience, driving customer satisfaction, and achieving sales targets through digital sales excellence, empowered by world-class data, marketing systems, and platforms.

1. Sales Execution: Drive new sales and customer engagements leveraging mechanisms such as digital signals, social selling, and partner collaboration initiatives. Manage the end-to-end Biz Apps business across your territory, including consumption and licensing transactions. Proactively build an external stakeholder network and implement strategies to accelerate and close opportunities.
2. Customer Engagement with Business Value Selling: Identify and engage key business and IT decision-makers to understand their challenges and propose Dynamics 365 and Power Platform solutions that deliver measurable value. Lead with industry-relevant insights and a consultative approach to uncover customer needs and deliver measurable business outcomes, engaging C-Level Business decision-makers.
3. Opportunity Management: Lead planning and execution for named accounts, build stakeholder maps, and accelerate deal closure through business analysis and strategic engagement.
4. Collaboration: Work with internal stakeholders and partners to cross-sell and up-sell across solution areas. Share best practices, competitive insights, and customer feedback to elevate team capabilities.
5. Operational Excellence: Meet operational standards and maintain reporting accuracy for key performance indicators including pipeline development, signal conversion, deal velocity, and forecasting accuracy. Adopt program processes, procedures, and tools to provide accurate, on-time reporting that maximizes attainment of strategic goals and delivers competitive business insights, trends, and analysis.
6. Learning & Development: Complete required training and certifications aligned to Biz Apps, including Dynamics 365 and Power Platform specializations.

Qualifications

1. Fluency in written and verbal English and Malay (Vietnamese is a big plus).
2. Experience in technology-related sales or account management.
3. Bachelor’s degree in Information Technology, Business Administration, or a related field, combined with relevant sales or account management experience.
4. Or equivalent professional experience.
5. Experience in selling CRM, ERP, Low-Code platforms, or similar SaaS/cloud-based business applications and productivity solutions to enterprise clients, with a record of exceeding sales targets.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.

If you need assistance or a reasonable accommodation due to a disability during the application or recruiting process, please send a request via the Accommodation request form.

Benefits and perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.