Digital & Data Services Intern — IT & Analytics

PwC; Kuala Lumpur; On-site; MYR 17,000 - 28,000; Full time

Job summary

PwC Malaysia is offering a Digital & Data Services Intern position within the Internal Firm Services (IFS) – Information Technology team. The role provides hands-on exposure to IT operations, digital tools, data-driven service improvements, and service management processes, with opportunities to work on real client projects alongside experienced professionals.

The internship emphasizes skill development, learning mindset, and collaboration across cross-functional stakeholders while delivering

Qualifications

• Internship/trainee program at PwC Malaysia.
• Hands-on exposure to IT operations and digital tools.
• Collaborate with IT professionals on operational tasks and projects.

Responsibilities

• IT Support & User Assistance: respond to inquiries, troubleshoot issues, and assist service desk.
• Incident Management: triage, track, and resolve IT incidents per ITSM.
• Data & Service Performance Analysis: collect data, identify trends, and create simple dashboards.
• Process Improvement & Collaboration: participate in continuous improvement and document IT processes.
• Professional & Personal Development: embrace learning and uphold PwC standards.

Skills

Active Listening

Communication

Teamwork

Empathy

Inclusion

Intellectual Curiosity

Optimism

Well Being

Job description

PwC Malaysia is offering a Digital & Data Services Intern position within the Internal Firm Services (IFS) – Information Technology team. The role provides hands-on exposure to IT operations, digital tools, data-driven service improvements, and service management processes, with opportunities to work on real client projects alongside experienced professionals.

The internship emphasizes skill development, learning mindset, and collaboration across cross-functional stakeholders while delivering