Digital & Data Services Intern - IT & Analytics

PwC; Kuala Lumpur; On-site; MYR 17,000 - 30,000; Full time

Job summary

PwC Malaysia offers an internship in Digital & Data Services within the Internal Firm Services IT team. You will gain hands-on exposure to IT operations, data-driven service improvements, and service management processes while contributing to real client projects and IT initiatives.

The role focuses on IT support, incident management, data analysis, and process improvement, with cross-functional collaboration across the firm.

Responsibilities

• Provide IT support and user assistance to staff and stakeholders.
• Support triage, tracking, and resolution of IT incidents following ITSM processes.
• Collect and analyze service performance data to identify trends and improvement areas.
• Participate in continuous IT processes improvement and collaborate with cross-functional teams.
• Demonstrate a learning mindset and develop professionally during the internship.

Skills

IT support

Incident management

Data analysis

Dashboard creation

Process improvement

Cross-functional collaboration

Job description

PwC Malaysia offers an internship in Digital & Data Services within the Internal Firm Services IT team. You will gain hands-on exposure to IT operations, data-driven service improvements, and service management processes while contributing to real client projects and IT initiatives.

The role focuses on IT support, incident management, data analysis, and process improvement, with cross-functional collaboration across the firm.