Digital Business, SME Banking

Bank Islam; Kuala Lumpur; On-site; MYR 45,000 - 65,000; Full time

Job summary

A leading bank in Malaysia seeks to enhance its market presence through a dedicated business development role. Ideal candidates will possess a degree in related fields and 2+ years of experience in banking and e-commerce. Responsibilities include creating marketing strategies, promoting SME products, and building strong merchant networks while focusing on Shariah-compliant services.

Qualifications

• Minimum 2 years in the banking industry.
• Minimum 2 years in the e-commerce industry.
• Experience in other banking fields (e.g., Business Banking) is an advantage.

Responsibilities

• Develop and recommend business strategies & marketing plans.
• Conduct business development activities to expand market footprint.
• Propose online sales strategies on e-commerce platforms.

Skills

Communication

Negotiation

Leadership

Marketing

Interpersonal Skills

Self-driven

Education

Degree in Business, Accounting, Finance, Banking, Economics, Law

Job description

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• Develop and recommend business strategies & marketing plans.
• Plan, execute, and maintain strategic collaborations with government agencies, state government agencies, GLCs, MNCs, and business associations (Bumi and Non-Bumi).
• Stay up-to-date with current political, economic, business, and market conditions and the latest industry developments.
• Assist in originating high value-added deals aligned with the division’s goals.
• Conduct business development activities to expand market footprint.

Digital Initiative

• Assist in promoting and onboarding eligible SME customers into SMEXpert.
• Assist in developing, preparing, and obtaining approval for digital marketing collaterals from internal stakeholders.
• Assist in reviewing and obtaining internal stakeholders’ approval on SMEXpert content.
• Conduct app demos tailored to merchant’s understanding and tech-savviness.
• Prepare documentation for internal approval on SMEXpert Merchant.
• Serve as the main contact for merchants for inquiries, questions, and feedback.
• Identify strategic ventures, collaborations, new product programs, and process/feature improvements for existing and new products.
• Conduct competitor studies, activities, and campaigns to inform improvements or strategy refinements.
• Propose online sales strategies on e-commerce platforms, including planning and organizing promotional activities and executing campaigns to generate leads for the bank.

Job Requirements

Educational Qualifications: Degree in Business, Accounting, Finance, Banking, Economics, Law, or related disciplines.

• Experience:
  • Minimum 2 years in the banking industry and relevant sectors.
  • Minimum 2 years in the e-commerce industry.
  • Experience in other banking fields (e.g., Business Banking, Structured Trade, Contract Finance, Trade Operations) is an advantage.

Skills & Knowledge:

• Proficient in both English and Bahasa Malaysia; proficiency in Mandarin is a plus.
• Strong interpersonal and communication skills, capable of engaging at all levels.
• Deep knowledge of SME products.
• Understanding of Shariah-compliant banking products.
• Established network of merchants.
• Outgoing, marketing-oriented, and result-driven with a passion for achieving targets.
• Strong negotiation skills and ability to work independently.
• Self-driven and focused on achieving division goals.
• Excellent leadership qualities, capable of working as a team player and independently.