DevOps Engineer (OPs)

Digital Hub Kuala Lumpur attracts, inspires, and develops diverse talents who will elevate BASF’s digital journey.

As one of the world’s largest chemical companies, BASF is on a mission to create chemistry with a sustainable future. The Digital Hub Kuala Lumpur, alongside four other Digital Hubs across the globe, is part of the technology powerhouse driving our vision. Join our organization and make an impact in an inclusive and diverse work environment. We value individual differences and provide opportunities for you to contribute your unique perspective towards our collective goals.

Objectives

Within our Product Family Digital Commerce & Advisor, we help BASF's sales teams sell more via digital channels. The team “Product Information Systems” (PIM) is building and supporting solutions that enable our customers to discover and explore our products across several digital channels. We work innovatively with high-quality standards to provide an exciting customer experience. We value reliability, trust, transparency, and a great working culture. We strive for Commitment, Focus, Openness, Respect, and Courage on all levels.

The DevOps Engineer is accountable for delivering end-to-end support to the PIM stakeholders to ensure the continuous functioning of the implemented solutions and plays a leading role in supporting and optimizing the PIM processes.

Owns daily operations, including providing 2nd and 3rd level operational support, resolving technical issues, performing quality assurance checks, and interacting with business stakeholders.

Operates in a global environment, collaborating with international teams to design and implement sustainable digital solutions for our partners. Works closely with Technical/Business Solution Consultants to ensure knowledge transfer for newly deployed solutions to internal/external ongoing support teams.

Main Tasks / Scope of Work

• Be part of a dedicated team that efficiently develops, maintains, and enhances delivered applications. Drive future development and innovation of this platform according to modern coding, security, and tool standards.
• Take care of the smooth and secure integration of new services into the overall PIM landscape and existing backend systems.
• Understand technical issues with end users, troubleshoot, and replicate and resolve any technical issues related to operationalized solutions in the team’s product portfolio.
• Quickly resolve any high-priority or high-impact issues related to solutions in the operational landscape.
• Work in an agile and self-organized way, considering both development of new applications and operations and maintenance as valuable parts of daily work.
• Use strong interpersonal skills to ensure quality internal customer service and collaborate effectively with a global development team using agile development methodologies and tools.
• Use standardized BASF methods, tools, and reports.

Job Requirements

Education

• Degree or comparable education in the field of computer and information science.

Work Experience

• Minimum 3+ years of professional experience in an IT environment.

Technical & Professional Knowledge (mandatory)

• Experience in Application Support as Level 2 and/or Level 3 preferable.
• Interest in operations and incident management.
• Able to support the team with the Operational Support strategy, planning, execution, and operations management.
• Strong analytical skills and experience in troubleshooting.
• Confident in SQL.
• Strong communication skills.
• Basic knowledge of Java.
• Self-starter and able to work independently.
• Preferred experience with Cloud technologies (esp. AWS and Azure).
• Good documentation practices.
• Experience in Agile way of working or agile implementation approach is preferred.

Technical & Professional Knowledge (nice to have)

• Experience in Angular development is beneficial.
• Experience working in global/virtual teams/projects.

Language Proficiency

• Fluent English skills.

At BASF, we create chemistry for a sustainable future. We combine economic success with environmental protection and social responsibility. Around 112,000 employees in the BASF Group contribute to the success of our customers in nearly all sectors and almost every country in the world. Our portfolio comprises six segments: Chemicals, Materials, Industrial Solutions, Surface Technologies, Nutrition & Care, and Agricultural Solutions. BASF generated sales of €68.9 billion in 2023.

BASF is committed to empowering its employees to pursue their interests and explore emerging technologies. By investing in top-quality tools and promoting cross-functional collaboration, we encourage our team members to drive positive change within our organization. Come join us and be a part of our digitalization journey.

Further Information at https://go.basf.net/careers_digitalhubkl