Desktop Systems Specialist 3

Lam Research; Batu Kawan; Hybrid; MYR 40,000 - 60,000; Full time

Job summary

A leading company in the technology sector seeks an Asset Lifecycle Administrator to manage the entire lifecycle of end user computer assets. This role involves overseeing asset procurement, utilization, and compliance while collaborating with various teams. Ideal candidates will have experience in IT asset management, strong analytical skills, and a relevant degree. Join a diverse environment focused on inclusion and excellence.

Benefits

Flexible work location models

Qualifications

• Proven experience in IT asset management or lifecycle management.
• Familiarity with ITIL framework and best practices.
• Ability to analyze data and generate reports.

Responsibilities

• Maintain an accurate inventory of IT end user computer assets.
• Ensure compliance with asset management policies.
• Coordinate with procurement and finance teams for asset management.

Skills

Analytical Skills

Communication Skills

Organizational Skills

Education

Bachelor’s degree in Computer Science, Information Technology or a related field

Tools

Asset management software

Configuration Management Database (CMDB) systems

Job description

What You’ll Do

The Asset Lifecycle Administrator is responsible for managing the lifecycle of End user computer assets within the organization, from acquisition to disposal. This role ensures that assets are tracked, maintained, and utilized efficiently, and that asset management processes align with organizational policies and ITIL best practices.

Key Roles and Responsibilities

Asset Management

• Maintain an accurate inventory of all IT End user computer assets.
• Track asset movements, updates, and changes in the Configuration Management Database (ServiceNow HAMPRO).
• Ensure compliance with asset management policies and procedures.

Lifecycle Management

• Oversee the entire lifecycle of end user computer assets, from procurement to retirement.
• Coordinate with procurement and finance teams to manage asset acquisition and disposal.
• Develop and implement asset lifecycle management strategies to optimize asset utilization and reduce costs.

Compliance and Reporting

• Generate regular reports on asset status, utilization, and compliance.
• Conduct periodic audits to verify asset accuracy and integrity.

Process Improvement

• Identify opportunities for process improvements in asset and lifecycle management.
• Implement best practices and continuous improvement initiatives.

Collaboration

• Work closely with IT, procurement, finance, and other relevant teams to ensure seamless asset management processes.
• Provide training and support to staff on asset management policies and procedures.

Who We’re Looking For

Experience:

• Proven experience in IT asset management, lifecycle management, or a related role.
• Familiarity with ITIL framework and best practices.

Technical Skills:

• Proficiency in asset management software and tools.
• Strong understanding of IT hardware, software, and licensing.
• Experience with Configuration Management Database (CMDB) systems.

Analytical Skills:

• Strong analytical and problem-solving skills.
• Ability to analyze data and generate meaningful reports.

Communication Skills:

• Excellent verbal and written communication skills.
• Ability to collaborate effectively with cross-functional teams.

Organizational Skills:

• Strong organizational and time management skills.
• Attention to detail and accuracy.

Preferred Qualifications

• Bachelor’s degree in Computer Science, Information Technology or a related field.
• Proven experience in IT end user support and involved in greenfield projects.

Our Commitment

We believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.

Lam Research ("Lam" or the "Company") is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Company's intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees.

Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories – On-site Flex and Virtual Flex. ‘On-site Flex’ you’ll work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. ‘Virtual Flex’ you’ll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time.