Deputy Mall Manager - Based in AEON Mall Tebrau City, Johor Bharu

AEON; Johor Bahru; On-site; MYR 60,000 - 90,000; Full time

Job summary

AEON is seeking a Deputy Mall Manager for its Tebrau City location in Johor Bahru. The role involves overseeing mall operations, managing tenant relationships, and driving marketing initiatives to enhance customer experience. Ideal candidates will have a strong background in retail management and excellent leadership skills.

Qualifications

• Minimum 5 years in mall management, retail operations, or property management.
• Ability to develop and execute marketing strategies.
• Financial acumen to manage budgets and optimize revenue.

Responsibilities

• Oversee daily mall operations and ensure a customer-friendly environment.
• Manage tenant relationships, lease agreements, and occupancy rates.
• Develop and execute marketing campaigns to drive foot traffic.

Skills

Leadership

Communication

Negotiation

Problem Solving

Customer Focus

Education

Bachelor's degree in Business Administration

Bachelor's degree in Marketing

Bachelor's degree in Retail Management

Job description

Deputy Mall Manager - Based in AEON Mall Tebrau City, Johor Bahru

Oversee daily mall operations, ensuring a safe, clean, and customer-friendly environment.

Manage tenant relationships, lease agreements, and occupancy rates.

Develop and execute marketing campaigns and events to drive foot traffic.

Monitor and optimize mall profitability and revenue streams.

Ensure facility maintenance, security, and regulatory compliance.

Collaborate with internal teams and external partners for business growth.

Analyze market trends and customer behavior to enhance mall performance.

Lead and develop a team to achieve operational excellence.

Job Requirements:

• Bachelor's degree in Business Administration, Marketing, Retail Management, or a related field.
• Minimum 5 years in mall management, retail operations, or property management.
• Strong leadership and people management skills.
• Excellent communication, negotiation, and problem-solving abilities.
• Ability to develop and execute marketing strategies and promotional activities.
• Knowledge of leasing, tenant management, and property regulations.
• Financial acumen to manage budgets and optimize revenue.
• Customer-focused mindset with the ability to enhance visitor experience.
• Willingness to work on weekends, public holidays, and irregular hours as required.
• The candidate must be able to work in AEON Mall Tebrau City, Johor Bahru.

Additional Information

Applicants should sign in and update their profile to receive insights. The application process includes questions about your right to work in Malaysia, expected salary, and experience details.

AEON Malaysia is a leading retail company with over 30 locations across Malaysia, offering a wide range of products and services aimed at customer satisfaction. We focus on creating a friendly shopping environment supported by knowledgeable staff.