Deputy Business Development Director

Great Eastern Life; Kuala Lumpur; On-site; MYR 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Deputy Business Development Director to enhance their Employee Benefits Scheme. This role involves driving sales growth, managing client relationships, and ensuring high service standards. You will collaborate with various internal teams to optimize customer experiences while adhering to compliance regulations. This position offers a dynamic environment where you can thrive and make a significant impact on the business. If you are a motivated professional with a passion for sales and customer service, this is the perfect opportunity for you to advance your career in a leading insurance company.

Qualifications

• 3+ years in a sales-related role with a strong customer focus.
• Proven track record in sales and business development.

Responsibilities

• Develop and strategize to achieve sales targets and grow business.
• Build and maintain relationships with brokers and corporate clients.

Skills

Sales Skills

Customer Relationship Management

Communication Skills

Interpersonal Skills

Problem Solving

Flexibility

Education

Bachelor's degree in Marketing

Bachelor's degree in Business

Bachelor's degree in Administration

Bachelor's degree in Insurance

Tools

Microsoft Office

Job description

Job Description - Deputy Business Development Director (240001Q8)

Job Number:

240001Q8

Discover the GREAT in your career.

As a LIFE company, our customers are at the heart of all that we do. Being one of Asia’s leading insurers for over a century, we have built a long-lasting legacy of trust with our customers over many generations. At the foundation of this trust is Integrity, Initiative, and Involvement – from the way we treat every customer relationship with honesty and transparency, to our proactive approach of delivering the best possible solutions in both life and general insurance.

Integrity, Initiative, and Involvement is what guides us. It is what makes us do the right thing, take the lead, and choose ‘we’ over ‘me’. Our mission is to make life great for our customers because we understand what matters most to them, and we know how to help them protect it.

If you are looking to grow in an exciting career filled with opportunities and potential, we are seeking a professional to join our team as a Deputy Business Development Director for the Employee Benefit-Marketing team.

Job Purpose

To assist superior to activate, grow and expand productivity of Employee Benefits Scheme and to retain existing renewal business via broking/direct/agency channels.

The Role:

1. Working with superior to plan and strategize to achieve personal sales target by developing renewal and new business.
2. Responsible for business development of GID-EB through distribution channel to achieve business targets.
3. Track sales performance and key initiatives to prepare weekly sales report.
4. Management of the day-to-day distribution support and activities for existing corporate clients.
5. Building and maintaining professional relationships and actively engage with brokers to ensure delivery and uphold high level of service experience.
6. To assist in organizing events, employee briefing, CUR presentation for corporate clients.
7. To monitor seamless implementation, including policy enrolment, briefing, policy set up and billing issuance.
8. Involve in projects or initiatives that will further grow the overall EB business.
9. Collaborate proactively and transparently with internal stakeholders (Operation, Finance, Claims, etc.) to optimize customer experience.
10. To follow up on outstanding premiums and claims recoveries.
11. Adhere to Credit Control Procedure (CCP).
12. Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.
13. Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.
14. Highlights any potential concerns/risks and proactively shares best risk management practices.

The Person:

1. Bachelor’s degree in Marketing, Business, Administration, Insurance, or equivalent.
2. Minimum of 3 years’ experience in a sales-related role.
3. Strong customer focus with the ability to build and maintain relationships across the organization and externally.
4. Proven track record in sales, marketing, or business development with excellent interpersonal, communication and networking skills.
5. Skilled at handling complaints and requests with urgency, maintaining impartiality objectivity.
6. Willingness to work flexible hours, including weekends, public holidays or after office hours for training, product launches or special events.
7. Proficiency in Microsoft Office (Word, Excel, PowerPoint).
8. Excellent ability to communicate, present, persuade and influence effectively at all levels of the organization.
9. Strong sales and customer service skills, with the ability to assess client needs, provide quality services and uphold high standards.
10. Self-motivated, resilient and capable of thriving in a challenging and fast-paced environment.
11. High level of integrity, takes accountability of work and good attitude over teamwork.
12. Takes initiative to improve current state of things and adaptable to embrace new changes.

Great Eastern Malaysia is committed to Equal Employment Opportunity, and all qualified applicants shall receive a fair and equal consideration for employment.

Entity: Great Eastern Life Malaysia

Employment Type: Permanent

About Great Eastern

Founded in 1908, Great Eastern is a well-established market leader and trusted brand in Singapore and Malaysia. With over S$100 billion in assets and more than 16 million policyholders, including 12.5 million from government schemes, it provides insurance solutions to customers through three successful distribution channels – a tied agency force, bancassurance, and financial advisory firm Great Eastern Financial Advisers. The Group also operates in Indonesia and Brunei.

The Great Eastern Life Assurance Company Limited and Great Eastern General Insurance Limited have been assigned the financial strength and counterparty credit ratings of "AA-" by S&P Global Ratings since 2010, one of the highest among Asian life insurance companies. Great Eastern's asset management subsidiary, Lion Global Investors Limited, is one of the leading asset management companies in Southeast Asia.

Great Eastern is a subsidiary of OCBC, the longest established Singapore bank, formed in 1932. It is the second largest financial services group in Southeast Asia by assets and one of the world’s most highly-rated banks, with an Aa1 rating from Moody’s and AA- by both Fitch and S&P. Recognised for its financial strength and stability, OCBC is consistently ranked among the World’s Top 50 Safest Banks by Global Finance and has been named Best Managed Bank in Singapore by The Asian Banker.

To all recruitment agencies: Great Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be responsible for any fees related to unsolicited resumes.