Deposit Relationship Officer (Perak)

RHB Banking Group; Selangor; On-site; MYR 30,000 - 60,000; Full time

Job summary

An established industry player in the banking sector is seeking a dynamic individual to drive retail and SME deposits growth. This role involves acquiring and nurturing client relationships, ensuring compliance with banking standards, and executing strategic sales initiatives. The ideal candidate will possess excellent communication skills, a result-oriented mindset, and a collaborative spirit to meet branch targets. Join a forward-thinking team where your contributions can significantly impact the bank's success and customer satisfaction.

Qualifications

• Minimum 3 years of banking experience required.
• Professional banking or credit certification preferred.

Responsibilities

• Drive sales network for Payroll account sign-ups.
• Ensure compliance with bank standards during sales activities.
• Develop and maintain customer relationships to achieve targets.

Skills

Customer Development

Sales Planning

Relationship Management

Communication Skills

Team Collaboration

Education

Diploma

Degree

Professional Credit Certification

Banking Certification

Job description

Primary Objective

• To drive CEPS, Retail and SME Deposits account acquisition at branches
• To drive the sign-up Payroll accounts through switching of employee salary bank
• To drive and implement Retail and SME deposits growth, sales activities and campaigns
• To drive and manage branch CASA/FD acquisition, IBK sign-up and cross sell retail products
• Responsible for the overall deposit processes at branches
• To increase the PHR ratio for CEPS customer
• Identify top clients (high SME Depositors to refer to DRM for portfolio tagging
  
  

Key Responsibilities

Sales Planning & Activities

• To drive SBG sales network to acquire and nurture a list of corporations to sign-up Payroll through switching of employee salary bank
• Responsible for customer development, account opening and planning related marketing and sales activities to achieve CEPS revenue targets
• Drive joint sales effort with various SBGs to sign-up companies for Payroll
• Develop and increase earnings potential and revenue relationships with customer through maintaining the relationship and servicing of customers’ needs
• Drive activities to market CEPS component products and services including joint sales activities with all SBG
• Execute and manage sign-ups for CEPS and related products
• Formulate, complete and execute account plans for customers to increase earning potential and revenue relationships
  
  

Operations & Compliance

• Ensure compliance of code of ethics during sales process and activities
• Adhere to audit, risk and compliance standards & policies set by the Bank
  
  

REQUIREMENT

• Diploma / Degree holder or equivalent
• Professional credit certification or banking certification
• Minimum 3 years of experience in banking
• Pleasant personality with excellent verbal and written communication skills
• Able to work independently
• Able to work well with a team and external parties
• Result-oriented with ability to collaborate with team members to meet business / branch targets