Deposit Relationship Manager

Alliance Bank Malaysia Berhad; Klang Municipal Council; On-site; MYR 100,000 - 150,000; Full time

Job summary

An established industry player is seeking a dynamic sales professional to drive deposit growth and enhance client relationships. In this pivotal role, you will be responsible for generating leads, negotiating effectively, and ensuring customer satisfaction. You will collaborate with various departments to create synergistic outcomes while participating in community and sales events to build brand awareness. This position offers a unique opportunity to make a significant impact in a customer-focused environment, where your contributions will directly influence the success of the organization and improve overall customer experience.

Qualifications

• Proven sales experience with a focus on client acquisition.
• Strong negotiation and relationship management skills.

Responsibilities

• Drive deposit growth through various account types and balances.
• Generate and qualify leads to achieve acquisition goals.

Skills

Sales Skills

Client Relationship Management

Negotiation Skills

Lead Generation

Education

Bachelor's Degree in Business or related field

Job description

1. To drive deposit such as CASA, FD, junior accounts, both in terms of number of accounts and the balances.
2. Referral to AP / PB / Private Wealth once they identify the clients’ potential.
3. To help business in driving General Insurance (GI) business.
4. To generate and qualify leads from internal and external lists to achieve acquisition goals.
5. Source and develop client referrals to achieve acquisition goals.
6. Schedule sales activity and ensure optimum pipeline generation.
7. Make sales calls to new potential and existing clients.
8. Negotiate effectively with clients.
9. Conduct briefing to clients during corporate presentation.
10. Respond to sales enquiries and concerns by phone, electronically or in person.
11. Ensure customer service satisfaction and good client relationships.
12. Follow up on sales activities to ensure sales closure and accounts are open timely.
13. Monitor and report on sales activities and follow-up.
14. Participate in sales events and roadshows where applicable.
15. Participate in community events where applicable.
16. Ensure all tasks are carried out in full compliance with guidelines and regulations.
17. To collaborate with other departments and/or bank branches to create a synergetic sales outcome.
18. Continuous effort to improve business in support of building brand awareness and improving customer experience.