DDI Implementation PS Engineer - Malaysia

EfficientIP Inc.; Malaysia; On-site; MYR 289,615 - 372,362; Full time

Job summary

EfficientIP Inc. is seeking a DDI Implementation Professional Services Engineer for their Global Professional Services Team. The ideal candidate will focus on implementing DDI solutions, including migration and integration tasks, and acting as a subject matter expert.

This remote position requires a strong background in DNS, DHCP, and networking protocols. The role involves building customer relationships and delivering technical solutions and support.

Applicants should possess strong communication skills and project management experience, primarily working from home in Malaysia.

Qualifications

• Demonstrated experience in the DDI space with multiple DDI solutions.
• Experience leading projects in a customer-facing role.
• Familiarity with ITIL processes.

Responsibilities

• Migrate existing DDI solutions to EfficientIP.
• Script and manipulate data for integration.
• Serve as the DDI subject matter expert.

Skills

Strong communication skills

Technical problem-solving

Scripting (Perl, Bash, PHP)

Education

Bachelor’s Degree preferred

Tools

DNS

DHCP

TCP/IP (IPv4 and IPv6)

Active Directory

Job description

Software, SaaS / Cloud Services, Cybersecurity

EfficientIP is a network automation and security company, specializing in DDI (DNS, DHCP, IP Address Management). Our Smart DDI approach offers enterprises and service providers a unique appliance-based solution to intelligently simplify and automate design, deployment and management of their critical network infrastructure.

Through patented technology, our 360º solution suite secures DNS services to safeguard sensitive data and ensure application access. Companies in all sectors rely on our offerings to face the challenges of key IT initiatives such as cloud, IoT, 5G, and mobility.

Description

We are looking for a DDI Implementation Professional Services Engineer for our Global Professional Services Team.

The main focus is to implement our solutions to include:

• Migrating from existing DDI solutions to our solutions.
• Scripting and data manipulation.
• Architect, design and implement/integrate our solutions.
• Help out on support during escalation and level 3/4.

Why this position is compelling:

• Serve as the DDI subject matter expert who represents Efficient IP and provides professional services.
• Build relationships with customers, delivering outstanding service.
• You contribute to the design and integration architecture of Internet information services appliances including DNS, DHCP, Security and Network Automation solutions.

You’ll be great for this role if you have these qualifications:

• Demonstrated relevant experience in the DDI space, preferably with more than one DDI solution.
• Must have experience taking the lead and running projects in a customer-facing capacity with major corporate accounts.
• Technical experience to include:
• DNS, including DNSSEC, working and protocol.
• DHCP, working and protocol.
• TCP/IP, both IPv4 and IPv6.
• ISC, NLNetLabs and Microsoft.
• Procedure-based working (ITIL experience helps).
• Be fluid in networking, routing, switching and security.
• UNIX O/S knowledge and Active Directory experience are a plus.
• Be fluid in infrastructures and accompanying management systems.
• Be familiar with scripting to automate tasks (Perl, Bash, PHP, etc).
• Experience with other DDI vendors is a plus.

Skills & Qualifications

• Strong communication, interpersonal and presentation skills, with ability to articulate complex technology simply is required.
• Strong technical problem-solving ability and troubleshooting skills.
• Self-motivated and able to handle multiple projects.
• Bachelor’s Degree preferred but not required.

Working conditions

Location: Remote (Home Office) – Must be based in Malaysia.

Travel: Occasionally to customers within APAC region.