DBaaS Product Owner

AXA Group; Puchong; On-site; MYR 60,000 - 90,000; Full time

Job summary

AXA Group is hiring a Product Owner to support the PaaS database products within the Global Intermediate Products Team. This role involves managing agile development activities, defining roadmaps, and ensuring secure PaaS DB solutions are integrated within the AXA ecosystem. The ideal candidate will have extensive experience in IT engineering and cloud technologies, with proven capabilities in Agile methodologies.

Qualifications

• 10+ years in IT engineering or operations, with 5+ years in the cloud domain.
• Experience with Agile and DevOps methodology.
• Proven knowledge of Cloud technology architecture in large-scale environments.

Responsibilities

• Manage day-to-day activities related to PaaS development.
• Deliver the roadmap aligned with objectives.
• Support the transition from IaaS to PaaS.

Skills

Cloud Technology

Agile

DevOps

Database Management

ITIL Processes

Good Communication

Analytical Skills

Tools

Puppet

Terraform

AWS

Azure

Job description

About AXA

As a world-leading insurance company, we act for human progress by protecting what matters. With 153,000 employees in 54 countries working for 105 million customers, we’ve created a truly dynamic and vibrant community. Inclusion and diversity link closely with our values, and together we’re nurturing a culture of respect, for each other, for our customers and the communities around us. Join AXA and you’ll feel like you belong, are included and can thrive. You’ll be able to shape the way you work and truly grow your potential as you seek out new opportunities, push boundaries and benefit people in critical moments of their lives. This is your chance to build the tomorrow you want. Know you can.

About the entity

AXA is becoming a sustainable tech-led company and at AXA Group Operations we are one of the major catalysts for this transformation.

We set the tone by triggering and empowering the evolution of our insurance business model through technology and innovation, driving its concrete implementation globally at speed, with a high quality of advisory and execution.

We are present across 17 countries with committed, highly qualified teams. We leverage technology, data, sourcing, security and investment allocation in a global way, but also achieve economies of scale and synergies when necessary.

At AXA Group Operations, we want to be recognized in three fields of action:

• State-of-the-art Data Technology to drive customer experience
• State-of-the-art Procurement & Sourcing to drive efficiency and better manage risks
• High-Performing Global Team for stronger partnerships with AXA entities

Job position pitch

Where will you be in the organization?

The division

Group Technology Operations(GTO)aims atdesigning, developing, and operating Global AXA IT products, delivering them to AXA Entities and the AXA Group, at the right level of quality of service and cost and aligned with business-driven priorities. Its missions can be summarized in four main activities: global product delivery, global product portfolio management, day-to-day operations management, and entities proximity management.

The department / team

You will join the Global Service Operation department, whichdelivers IT services for the AXA’s entities and transversal components or intermediate products to other Products departments (e.g Cloud, Workplace...) with right quality of services.

We are relying on more than 220 people to handle product development in an agile way of working while taking care of major transformation program, as One Data Center (aiming to define and implement the Datacenter strategic plan jointly with the AXA Entities) or ATLAS program (a strategic program mixing Cloud solutions, Core IT optimization, infrastructure modernization and technical services rationalization).

Our main missions:

• Be a cornerstone of the Cloud Strategy and accompany the Cloud Transformation having a specific role on the design and delivery of the new Infrastructure hosting platform, within our Datacenters (SDDC-POD), while supporting the migration to target platforms, by extending our solutions to the Cloud (PaaS)
• Migrate Technical Services to the new Cloud Target
• Continue our department transformation into a global product driven organization

About the job

Job purpose

As a Product Owner your main objective is to support the product manager on the PaaS database products within the Global Intermediate Products Team, to define the roadmap, develop the Cloud oriented DB services.

Main missions

Your responsibilities include:

• Manage the day-to-day activities related to PaaS development activities within the agile framework with support of the assigned scrum Master
• Deliver the roadmap in line with the objectives defined
• Support the transition from IaaS to PaaS
• Ensure to provide secure PaaS DB solutions, aligned with ITSCM security requirements
• Ensure that the PaaS DB solution is well integrated withing AXA ecosystem, aligned with AXA standards
• Support the entities on the onboarding of the PaaS db services.
• Document and communicate to entities about the releases and new features.
• Update the catalog of service.
• Collaborate with different teams, CTO, ATLAS program, Group security to ensure the delivery of the project aligned with the strategy.
• Collaborate with CTO, Competency center to prepare the approval committee (Gate 0 to Gate 3)
• Help the Product manager to represent the team in the product committees.
• Contribute to the product lifecycle: Demand Management, Product backlog grooming
• Support the product manager to build and maintain trust relationships with key-users (including OPCO users) to keep track of real-life usage of the solution and remain aligned with user needs.
• Support the management of the relationship with the vendors end sourcing partners
• Communicate about the product and engage with the DB / entity / cloud communities and DB stakeholders.

• Write clearly the items in the backlog, set priorities, and measure the achievement of benefits
• Help evaluate business value and benefits
• Work in close collaboration with the team to define what must be delivered
• Accept/refuse the product increment in alignment with Product Managers
• Empower the team members to contribute to the content of each iteration

Expected skills & experience

We are looking for someone with the following experience and skills:

Experience

• 10 + years’ experience in IT engineering or operations, among them at least 5 + as an expert in cloud domain, in relation with Databases.
• Proven knowledge of the Database environment (on Prem, in the Cloud)
• Proven knowledge on end-to-end Cloud Technology architecture in a large-scale production environment
• Proven experience with the Agile and DevOps methodology
• Proven experience of Quality-of-Service accountability (SLA management, ITIL processes, …)
• Being able to work in international teams and multi-cultural environment.
• Proven experience in driving project to reach a target-goal.
• Proven experience in product development
• Work with minimal direct guidance, self-motivated and proactive
• Good communication skills to upper management and SME’s, entities
• Good presentation skills
• Experience of working in dynamic, matrix-structured global organizations
• Assertiveness, empathy, active listening
• Customer centric
• Ability to change (or be changed) to fit new circumstances.
• Ability to product changes and evolution, curious of new technologies.
• Be able to handle unexpected demands.
• Strong analytical, planning, and organizational skills with an ability to manage competing demands.

Technical skills

• Knowledge of coding and infrastructure as code
• Knowledge of Puppet, Terraform and/or Resolve is a plus
• Knowledge on Database management
• Knowledge in Cloud technologies (AWS/Azure)

Soft skills / transversal skills

• Good knowledge of written and spoken English is a must
• Knowledge of French and/or German, Spanish is an additional asset

What we offer

We bring together the expertise, cultural diversity and creativity of over 8,000 employees worldwide and we’re committed to equal opportunities in all aspects of employment (gender, LGBT+, disabled persons, or people of different origins) and to promoting Diversity & Inclusion by creating a work environment where all employees are treated with dignity and respect, and where individual differences are valued.