Database Administrator (Level 2)

Johnson Matthey; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

Join a leading company in sustainable technology as a Level 2 Database Administrator. You'll play a crucial role in ensuring operational integrity and compliance, utilizing your substantial experience with Microsoft SQL Server and Oracle. This position offers competitive salary and supportive benefits aimed at your well-being. Be part of a mission to drive sustainability and innovation while advancing your career.

Benefits

Retirement savings

Life and disability insurance

Commuter allowances and loans

Medical plans / health assessments

Qualifications

• Significant operational experience in a Level 2 role.
• Ability to work on shift (24x5).
• Proficiency in customer service related to technology.

Responsibilities

• Provide implementation and technical support.
• Monitor environments and respond to service requests.
• Troubleshoot incidents and maintain system security.

Skills

Operational experience in Microsoft SQL Server

Operational experience in Oracle Database

Customer service aspect of technology delivery

Process compliance and standardization

Awareness of ITIL principles

Job description

Job title: Level 2 DBA (Shift Required)

Location: Malaysia

World-changing careers, enabled by Johnson Matthey. With more than 200 years history, join us and help to accelerate the transition to net-zero! As a Level 2 DBA , you’ll contribute to JM’s mission as a world leader in sustainable technology, transforming energy and reducing carbon emissions for a cleaner, brighter future.

The role:

As a Level 2 DBA you will help drive our goals by:

• To provide implementation and technical support; including planning, installation, ongoing management, monitoring, troubleshooting, and decommissioning, following operational policies and processes that are compliant with JM IT’s standards.
• To analyse, troubleshoot and implement approved and standardized resolutions.
• To monitor environments; respond to service requests, incidents, change requests, and problem management.
• To troubleshoot incidents and problems as reported by users and maintain a secure systems environment.
• To adhere to and execute the approved BCP/DR process.
• To support L3 teams in updating documentations and keep it up to date in line with JM standards and policies.

Key skills that will help you succeed in this role :

• Able to work on shift (24x5) and based in KL Sentral Office
• Significant operational experience in Microsoft SQL Server and Oracle Database in a Level 2 role providing day to day operational support.
• Working knowledge of planning, installation, on-going management, monitoring, troubleshooting, and decommissioning of IT services and technologies.
• Proficiency in customer service aspect of technology delivery required.
• Good understanding of importance of process compliance and standardization.
• Awareness of ITIL principles.

Even if you only match some of the skills, we’d love to hear from you to discuss further!

What we offer:

We make sure salaries are fair, competitive and aligned to individual roles, experience and responsibilities. We are also supportive of hybrid and flexible working and where applicable, offer life, medical and other benefits that support our employees’ financial and physical wellbeing, such as:

• Retirement savings
• Life and disability insurance
• Commuter allowances and loans
• Medical plans / health assessments

Ready to make a meaningful impact on your career and the environment? Join us and help shape a sustainable future while advancing your career!

At JM, inclusivity is central to our values. We create an environment where everyone can thrive, embracing diverse perspectives to tackle challenges and ensure all colleagues feel valued and connected.

For any queries or accessibility requirements, please contact [e-mail]. We will work with you to make suitable adjustments at any stage of the recruitment process. All conversations are confidential, and your feedback is welcome to help us provide an accessible and positive recruitment experience.

Closing date for applications: This job advertisement will be posted for a minimum of 2 weeks, early application is advised.

#LI-JY1

To submit your application, please click the "Apply" button online.

All applications are carefully considered and your details will be stored on our secure Application Management System. This is used throughout Johnson Matthey for the selection of suitable candidates for our vacancies as they arise. Johnson Matthey respects your privacy and is committed to protecting your personal information.

For more information about how your personal data is used please view our privacy notice: Johnson Matthey Privacy Notice. By applying for this role and creating an account you are agreeing to the notice.

Johnson Matthey Plc is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion or belief.