Data Procurement & Settlement Executive

Singtel; Kuala Lumpur; On-site; Confidential; Full time

Job summary

Singtel KL, part of Singtel Group, is seeking a Data Procurement & Settlement Executive to support end-to-end procurement and settlement of data services. You will coordinate with global partners, process orders, and ensure timely payments.

Responsibilities include processing orders, monitoring status, coordinating with Accounts Payable, and contributing to process improvements. Strong attention to detail and Excel skills are essential.

Qualifications

• Diploma or Bachelor's degree in Business, Supply Chain, Finance, IT, Telecommunications or related field.

Responsibilities

• Data procurement & order management: process new orders, terminations, upgrades, relocations, contract renewals, service migrations and account transfers.

Skills

Attention to detail

Analytical thinking

Communication

Stakeholder management

Time management

Excel proficiency

Education

Diploma or Bachelor's degree in Business/SC/Finance/IT/Telecommunications

Tools

SAP

Fiori

ESOM

EWS

SMOD

Job description

Join Singtel KL, part of Singtel Group, as a Data Procurement & Settlement Executive.

In this role you will support end-to-end procurement and settlement of data services, coordinate with global partners, process orders, and ensure accurate and timely payments.

Responsibilities

• Data procurement & order management: process new orders, terminations, upgrades, downgrades, relocations, contract renewals, service migrations and account transfers.
• Prepare and submit partner order forms through portals or email, ensuring completeness.
• Monitor order acknowledgements, follow up with partners, update order status, cost information, billing dates and activity closures.
• Maintain accurate procurement documentation and records.
• Settlement & billing operations: support end‑to‑end settlement process, validate partner invoices against internal systems, process invoices within agreed timelines, coordinate with the Accounts Payable team, support settlement in SAP, reconcile statements, investigate billing discrepancies and handle partner payment enquiries.
• Stakeholder collaboration: work with overseas partners and internal stakeholders to facilitate order fulfilment, provide updates, support cost‑optimisation initiatives, maintain operational statistics and reporting, and contribute to process improvements.

Qualifications

• Diploma or Bachelor's degree in Business, Supply Chain, Finance, IT, Telecommunications or related field.
• Experience in procurement operations, order management, billing, settlement or service delivery in a telecom or shared services environment.
• Strong attention to detail and ability to manage high‑volume transactions accurately.
• Good analytical, problem‑solving, organisational and time‑management skills.
• Strong communication and stakeholder management abilities.
• Proficiency in Microsoft Excel and Office applications.

Preferred

• Experience with enterprise systems such as SAP, Fiori, ESOM, EWS, SMOD or similar order‑management and billing platforms.
• Exposure to telecom service provisioning, procurement or partner management.
• Knowledge of invoice validation, settlement processes and financial reconciliation.
• Experience supporting process improvement or operational excellence initiatives.