Data Operations Analyst

NielsenIQ; Malaysia; Hybrid; MYR 42,000 - 68,000; Full time

Benefits offered by this job

Flexible working environment

Volunteer time off

Job summary

NielsenIQ is seeking a Data Operations Specialist under the GRFE function to reformat retailer and vendor input files, validate data, run outlier checks, and ensure deliverables are sent timely to the next workstream.

You will lead resolution on data queries with cross-functional teams, plan daily workloads, and drive process improvements in CIP. This role requires strong analytics, English communication, and attention to detail.

Qualifications

• Bachelor’s degree in a relevant field.
• Fresh graduate or with 1 year experience in operational areas.
• Excellent organization skills, aptitude to work in a team and meet deadlines.
• A high degree of accuracy, proactivity, and attention to detail.
• Excellent written and verbal communication skills in English.
• Good analytics skills and aptitude for data and operational processes.

Responsibilities

• Reformat retailer and vendor input files and perform validations.
• Be the contact for questionable sales and stores trend; coordinate resolution with teams.
• Plan and execute complex daily workload to meet schedules.
• Identify gaps in reformatting/validation processes and drive improvements.
• Provide timely feedback to country teams and promote SOPs.
• Collaborate with Operations/Enablement teams to meet client expectations.

Skills

Data analysis

English communication

Excel

SQL

Python

R

Education

Bachelor's degree in Computer Science/ Information Systems/ IT/ Statistics/ Mathematics/ Economics/ Business or equivalent

Tools

VLOOKUP

Spreadsheets

Job description

NielsenIQis a global measurement and data analytics company that provides the most complete and trusted view availableofconsumers and markets worldwide. We provide consumer packaged goods manufacturers/fast-moving consumer goods and retailers withaccurate, actionable information and insights and a complete picture of the complex and changing marketplace that companies need to innovate and grow. Our approach marries proprietaryNielsenIQdata with other data sources to help clients around the world understandwhat'shappening now,what'shappening next, and how to best act on this knowledge.

Job Description

The Data Operations Specialist under GRFE function is responsible ofreformatting the retailer and vendor input files, validations, outlier checks and sending the deliverablesto the next workstream in a correct and timely manner.

• Be the contact for questionable sales and stores trend, leading the resolution in a client-focused and timely manner in cooperation with Input Validation, Retailer Vertical/ Retailer Engagement team and other downstream functions. To be able to identify, investigate and coordinate the resolution of data, process, or product related queries
• Plan and execute complex daily personal workload and support to meet departmental and company schedules
• Analyze and identify gaps and areas for improvement in reformatting and validations environment (CIP - Consumer Information platform) and drive convergence of processes and tools
• Providing accurate and timely feedback to respective country teams, driving SOP and use of best-demonstrated practices
• Working across relevant Operations/Enablement teams to ensure delivery to client expectations and satisfaction
• Operate in a virtual/multi-cultural environment, liaising with stakeholders and colleagues

Qualifications

• Bachelor's degree in Computer Science/ Information Systems/ IT/Statistics/ Mathematics/Economics/ Business or equivalent degree
• Fresh graduate or with 1 year experience in operational areas
• Excellent organization skills, aptitude to work in a team and meet deadlines
• A high degree of accuracy, proactivity, and attention to detail
• Excellent written and verbal communication skills in English.
• Good analytics skills and aptitude for data and operational processes
• Project management aptitude (critical path, task sequencing, problem-solving, etc.)
• Excellent written and verbal communication skills in English.
• Good in Excel, vlook-up, chart, spreadsheets, and table.
• SQL/ Python / R language (advantage)

Additional Information

• Flexible working environment
• Volunteer time off

NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ's principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, visit NIQ's AI Safety Policies and Guiding Principles: https://nielseniq.com/global/en/info/niqs-ai-safety-policies/

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights-delivered with advanced analytics through state-of-the-art platforms, NIQ delivers the Full View. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion

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