Data Centre Operator

Singapore Pools (Private) Limited; Ipoh; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading gaming company is looking for a passionate Data Centre Operator to join their Infrastructure Operations team. This role, based in Singapore, involves monitoring system operations, conducting backups, and ensuring regulatory compliance. The ideal candidate will have a Diploma in Computer Studies, over 2 years of experience, and strong skills in AIX, Linux, and Microsoft Windows. This position offers staggered working hours and medical insurance.

Benefits

Medical Insurance

Staggered working hours

Qualifications

• More than 2 years of related experience required.
• Ability to communicate and educate operational teams.
• Compliance with ISO9001, ISO27001 and World Lottery Association standards.

Responsibilities

• Monitor execution of all systems and verify hardware status.
• Conduct daily backup operations for onsite and offsite storage.
• Prepare incident reports and provide Tier 1 support to users.

Skills

Knowledge of AIX, Linux and Microsoft Windows operating systems

Experience with Veritas NetBackup software

Detail-oriented with effective teamwork skills

PC skills in Office 365 and Microsoft products

Education

Diploma in Computer Studies

Tools

HP OpenView tools

Job description

Overview

We are looking for a passionate and professional Data Centre Operator to join our Infrastructure Operations team. Based in Singapore and reporting to the Data Centre Supervisor, the incumbent will verify hardware status and actively monitor the execution of application, system software and hardware to ensure systems are operationally ready. The right individual will also prepare incident reports and ensure all backup tapes at onsite and offsite storage are accounted for and support system failover and disaster recovery.

We recognize that each individual has a unique blend of skills. Whether your strength is in system operations or in tape management, we want to talk to you.

What You'll Do

• You will actively monitor execution of all systems and verify the status and availability of hardware, security, file system space, system cluster, databases for operation, etc.
• You will activate, maintain and update EOD batch jobs and records and ensure completion of previous EOD jobs.
• You will execute daily backup operations for onsite and offsite storage as well as ad-hoc data backup and restore.
• You will execute re-boot procedures for all servers and monitor and record environmental status of the computer room.
• You will control and monitor the execution of application, system software and hardware on system console to maintain timely delivery of system services.
• You will interpret console messages generated from system software / application system and provide prompt responses.
• You will provide Tier 1 support to users and escalate when necessary, prepare incident reports and re-route to appropriate support staff.
• You will prepare daily printouts for distribution to users.
• You will coordinate with hardware vendors on system hardware issues.
• You will train new personnel in duties and responsibilities.
• You will participate in defining operation procedures and instructions.
• You will assure the processing of the tape management utility programs.
• You will label and code newly created tapes with processing / retention information for identification of files stored on them.
• You will control and coordinate the flow of tapes between onsite and offsite locations.
• You will check tapes in and out of locations and recycle tapes for reuse after the retention period, maintaining an adequate supply of reusable tapes.
• You will identify cartridges kept at offsite storage.
• You will attend monthly inventory checks of the tapes to verify proper movement of all tapes.
• You will provide practical training on failover procedures for critical systems.
• You will execute and verify that procedures implemented on the primary and secondary systems are operational.
• You will check that front-end devices are operated according to operation needs at the secondary system when failover.
• You will support disaster recovery exercises.

Who You Are

• You will need a Diploma in Computer Studies.
• You should have more than 2 years of related experience.
• You should have knowledge of AIX, Linux and Microsoft Windows operating systems.
• You have experience with Veritas NetBackup software, HP OpenView tools, etc.
• You must be detail-oriented and able to work effectively across teams within or outside of Group IT.
• You must be equipped with PC skills like Office 365, Visio, Microsoft products (Teams, OneDrive, etc.).
• You will communicate and educate operational teams (stakeholders and staff) to conduct gaming operations in an efficient, responsible manner and adhere to relevant regulatory guidelines, company processes and procedures, and certify operations to ISO9001, ISO27001 and World Lottery Association standards in a highly regulated environment.
• You will communicate and convince internal and external auditors that operational, procedural and process efficiencies are in accordance with regulatory and company standards and guidelines.
• You will communicate and educate internal and external stakeholders to comply with Singapore Pools\' procurement standards and protocols while adhering to tight project timelines.
• Staggered working hours
• Medical Insurance

Singapore Pools is committed to diversity and inclusion. We are an equal opportunity employer and encourage applicants from all backgrounds to apply.