Data Center Specialist (DCS) (Malaysia)

K2 STRATEGIC; Johor; On-site; MYR 150,000 - 200,000; Full time

Job summary

An established industry player is seeking a dedicated Data Centre Specialist to ensure the efficient operation and maintenance of critical equipment. This role involves executing maintenance tasks, managing work orders, and collaborating with teams to uphold high service standards. Ideal candidates will have a background in data centre operations and possess strong communication skills in both Bahasa Malay and English. Join a dynamic team where your contributions will directly impact operational excellence and customer satisfaction in a fast-paced environment.

Qualifications

• 1-3 years experience in a Data Centre environment preferred.
• Proficient in spoken and written Bahasa Malay and English.

Responsibilities

• Ensure successful operation, maintenance, and repair of critical equipment systems.
• Plan and complete work orders to maintain 100% compliance.

Skills

Customer Service

Communication Skills

Microsoft Office (Excel, Word, Outlook, PowerPoint)

Problem Solving

Teamwork

Job description

Job Description

This position is for K2 Data Centres, a company under Kuok (Singapore) Limited, based in Johor, Malaysia.

Purpose Of The Role

On a day-to-day basis, the Data Centre Specialist (DCS) is responsible for executing and assisting with maintenance breakdowns and follow-ups. Responsible for delivering a high-quality maintenance service to the Data Centre. The DCS must ensure that maintenance works efficiently, effectively, safely, and in line with the maintenance strategy.

Responsible for carrying out planned work. Reporting directly to the Facility Lead.

Responsibilities

1. While acting as DCS, you are responsible for ensuring the successful operation, maintenance, and repair of all critical equipment systems while maintaining 100% uptime on site.
2. Plan completion of planned & reactive work orders assigned to you, to achieve and maintain 100% compliance every month, i.e., all work orders completed on or before the due date.
3. Assist in the planning, supervision, and handover of any project-related changes or improvements within the facility.
4. Ensure that the Facilities Operations Centre (FOC), FOC Library, Stores & Workshop are clean and tidy at all times. Carry out routine housekeeping checks of your area and follow a clean as you go approach to your work.
5. Work closely with management and the wider operational team on the review of equipment failures and preparation of detailed root cause analysis and action plan reports.
6. Provide input into and develop site-specific procedures associated with Maintenance and operation of critical equipment: SOP’s, EOP’s, Drills, etc.
7. Assist in technical issues, project management, vendor management, and technical reporting on all critical equipment and computerized systems.
8. Escort and supervise/monitor the work of third-party engineers and sub-contractors to ensure their compliance with the site standards when performing maintenance or relevant activities.
9. Operate equipment, monitor, and respond to alarms and abnormal conditions in the FOC as required. Ensure that EPMS, BMS, and Fire System alarms are responded to with the highest priority.

Job Requirements

Interpersonal Requirements

1. Committed to the delivery of excellent customer service.
2. Calm manner, able to work under pressure.
3. Self-motivated, ability to work on own initiative.
4. Punctual and reliable.
5. Good attention to detail.
6. A team player, able to work with colleagues and clients' staff at all levels.

Skills Set And Qualifications Requirements

1. Minimum 1-3 years of working experience in a Data Centre environment preferred.
2. Effective communication and proficiency in spoken and written Bahasa Malay and English preferred.
3. Willingness to work shifts longer than eight hours in duration.
4. You must be flexible in your working patterns to support requirements dictated by the rhythm of the business & operational demands.
5. Good working ability on Microsoft Office Products, in particular Excel, Word, Outlook, and PowerPoint.
6. Committed to the delivery of excellent customer service.