Data Center ICT Technician: On-Site Support

CBRE; Kuala Lumpur; On-site; MYR 56,000 - 100,000; Full time

Job summary

CBRE Information & Communications Technology Service Delivery Technician will provide on-site support for the ICT and Engineering services within the Data Center environment in Kuala Lumpur. You will handle installation, relocation, decommission of IT equipment and respond to break/fix tickets under defined procedures.

This role requires 1–2 years in a technical discipline, good knowledge of MS Office, strong organizational skills, and the ability to work with safety and professional integrity

Qualifications

• Training in a technical discipline with 1–2 years of job-related experience.
• Must meet the physical requirements of the role.
• Ability to follow basic work routines and standards.
• Communication skills to exchange straightforward information.
• Working knowledge of Microsoft Office (Word, Excel, Outlook).
• Strong organizational skills and an inquisitive mindset.
• Basic math skills for simple calculations.

Responsibilities

• Receive, review and complete IT equipment installation, relocation, and decommission requests.
• Provide problem-solving support including server reboots and backups.
• Escort third-party engineers and ensure site-standard compliance.
• Receive, respond to and assign break/fix tickets within agreed timeframes.
• Create, review and update on-site documentation and SOPs.
• Patch and de-patch requests processing.
• Develop good working relationships with staff and client representatives.
• Provisions and fault diagnosis of network connectivity and IT equipment.
• Maintain safe and healthy working environment and professional image.
• Follow defined procedures to solve straightforward problems.
• Deliver output under supervision following established processes.

Skills

Technical discipline apprenticeship

1-2 years experience

MS Office

Communication skills

Organizational skills

Math basics

Education

Apprenticeship program

Tools

MS Office Suite

Job description

CBRE Information & Communications Technology Service Delivery Technician will provide on-site support for the ICT and Engineering services within the Data Center environment in Kuala Lumpur. You will handle installation, relocation, decommission of IT equipment and respond to break/fix tickets under defined procedures.

This role requires 1–2 years in a technical discipline, good knowledge of MS Office, strong organizational skills, and the ability to work with safety and professional integrity