Data Center Facilities Team Lead

HLB; Petaling Jaya; On-site; MYR 130,000 - 180,000; Full time

Job summary

Hong Leong Bank is seeking a Data Center Facilities Team Lead in Malaysia to manage all data center facilities activities including operations, planning, maintenance and documentation. The role reports to the Platform Lead and requires coordinating with IT teams, vendors and building management to ensure smooth execution and minimal interruptions.

You will supervise maintenance of critical systems, ensure SLA compliance, provide technical support, and participate in change management to meet

Qualifications

• Malaysian citizen
• Background in Data Center facilities management
• Must have the ability to make decisions in a dynamic and fast-paced environment
• Must have communication skills and ability to work effectively with internal and external clients and vendors
• Any certification in Electrical / Mechanical / Data Center arrears is an added advantage

Responsibilities

• Work with IT Teams, vendors and building management team to ensure activities are well planned and executed smoothly with minimum or no interruptions to the data center operations
• Ensure the service level of vendors are met for the Data Center operations
• To provide technical advice and technical support in relation to Data Center facilities management
• To review work processes and improve on work planning and execution
• Assist vendors and service contractors in obtaining the appropriate internal approvals within the Bank prior to any activity
• Ensuring Data Center is able to provide 100% uptime to support the Bank’s business operations
• Participates in all Change Management processes including risk assessment and procedural development and review
• Works with IT Sourcing and Procurement and IT stakeholder to provide successful build implementations within specified timelines
• Managing operations and maintenance of all data center infrastructure equipment
• To plan schedules and supervise the routine maintenance and emergency service on critical systems, including: diesel generators, UPS systems, electrical switchgear, power distribution equipment, chillers, PAC equipment, fire detection/suppression and Data Center monitoring systems
• Manage all Data Center facilities documentation
• On-call 24x7 for incident management and data center emergency response
• Ensuring the data center complies to the regulatory requirements
• Ensuring the compliance of the Data Center standards and requirements by IT staff, security guards and vendors

Skills

Data Center facilities management

Decision making

Communication skills

Job description

If you are looking to excel and make a difference, take a closer look at us…

Overview

• The Data Center Facilities Team Lead is responsible to manage all Data Center facilities related activities like operations, planning, maintenance and documentation. This role reports to the Platform Lead.

Job Responsibilities:

• Work with the IT Teams, vendors and building management team to ensure activities are well planned and executed smoothly with minimum or no interruptions to the data center operations.
• Ensure the service level of vendors are met for the Data Center operations.
• To provide technical advice and technical support in relation to Data Center facilities management
• To review work processes and improve on work planning and execution
• Assist vendors and service contractors in obtaining the appropriate internal approvals within the Bank prior to any activity.
• Ensuring Data Center is able to provide 100% uptime to support the Bank’s business operations.
• Participates in all Change Management processes including risk assessment and procedural development and review.
• Works with IT Sourcing and Procurement and IT stakeholder to provide successful build implementations within specified timelines.
• Managing operations and maintenance of all data center infrastructure equipment
• To plan schedules and supervise the routine maintenance and emergency service on critical systems, including: diesel generators, UPS systems, electrical switchgear, power distribution equipment, chillers, PAC equipment, fire detection/suppression and Data Center monitoring systems.
• Manage all Data Center facilities documentation.
• On-call 24x7 for incident management and data center emergency response.
• Ensuring the data center complies to the regulatory requirements.
• Ensuring the compliance of the Data Center standards and requirements by IT staff, security guards and vendors

Qualifications

• Malaysian citizen
• Background in Data Center facilities management.
• Must have the ability to make decisions in a dynamic and fast-paced environment.
• Must have communication skills and ability to work effectively with internal and external clients and vendors.
• Any certification in Electrical / Mechanical / Data Center arrears is an added advantage.

About Hong Leong Bank

We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China.

We seek to strike a balance between diversity, inclusion and merit to achieve ourmission of infusing diversity in thinking and skillsets into our organisation.Candidatesare assessed based on merit and potential, in line with our mission to attract and recruit the best talent available.Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation.