Data Center Engineer (Chargeman)

Amazon Web Services; Kuala Lumpur; On-site; MYR 30,000 - 42,000; Full time

Job summary

Amazon Web Services (AWS) is offering a 6-month training program for junior Chargeman in the Malaysia data center. You will learn mechanical skills, enhance electrical expertise, and gain hands-on experience with critical infrastructure operations.

After graduation, you may become a DCEO Engineer with growing responsibilities. The role involves site liaison, on-call rotations, and managing contractors, while ensuring safety and adherence to SLAs and local regulations.

Qualifications

• 1+ years of work experience
• Possess valid Chargeman certification
• Ability to participate in a 24 x 7 rotating shift roster
• Diploma and above education in Electrical Engineering, HVAC, Mechanical Engineering or relevant technical field
• Basic understanding of Service Management systems (Problem and Change)

Responsibilities

• Act as the site point of contact for internal and external stakeholders involving communication and relationship management
• Meet daily hours of operations, on call requirements and response during rotations
• Manage minor and support major planned and unplanned site works for critical infrastructure, with a solid understanding of the works involved, risks, mitigation and seeking approvals within relevant SLAs as required
• Responsible for the on-site management of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures and local legislation
• Assist in establishment of performance benchmarks, conduct analysis, and prepare reports on all aspects of the data center facility infrastructure operations and maintenance
• Generate change management requests and incident management tickets for DCEO activities
• Work with DCO managers (IT), Networking, Logistics, Safety, Security and other business leaders and operating partners to coordinate projects, manage capacity, and optimize plant safety, performance, reliability, sustainability and efficiency
• Establish documentation relevant to technical support of business and facility operations
• Support and implement projects to increase current facility capacity, efficiency, sustainability and reliability
• Troubleshoot facility and rack-level events within internal Service Level Agreements (SLA)

Education

Diploma or higher in Electrical Engineering, HVAC, Mechanical Engineering or relevant technical field

Chargeman certification

Job description

About the role

The Data Center Engineering Operations (DCEO) Engineer is responsible for ensuring that all electrical, mechanical, and fire/life safety equipment within the data center is operating within contract parameters. This includes risk management and mitigation, corrective and preventative maintenance of critical infrastructure, vendor management and metric reporting. This is a 6-month training program for junior Chargeman with potential to convert to permanent full-time employee, during which you will learn mechanical skillset, enhance electrical skillset and learn more about data center operations. Upon graduation, you will be equipped with DCEO Engineer knowledge.

Key responsibilities

• Act as the site point of contact for internal and external stakeholders involving communication and relationship management
• Meet daily hours of operations, on call requirements and response during rotations
• Manage minor and support major planned and unplanned site works for critical infrastructure, with a solid understanding of the works involved, risks, mitigation and seeking approvals within relevant SLAs as required
• Responsible for the on-site management of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures and local legislation
• Assist in establishment of performance benchmarks, conduct analysis, and prepare reports on all aspects of the data center facility infrastructure operations and maintenance
• Generate change management requests and incident management tickets for DCEO activities
• Work with DCO managers (IT), Networking, Logistics, Safety, Security and other business leaders and operating partners to coordinate projects, manage capacity, and optimize plant safety, performance, reliability, sustainability and efficiency
• Establish documentation relevant to technical support of business and facility operations
• Support and implement projects to increase current facility capacity, efficiency, sustainability and reliability
• Troubleshoot facility and rack-level events within internal Service Level Agreements (SLA)

About you

• 1+ years of work experience
• Possess valid Chargeman certification
• Ability to participate in a 24 x 7 rotating shift roster
• Diploma and above education in Electrical Engineering, HVAC, Mechanical Engineering or relevant technical (military/trade school) technical field (preferred)
• Basic understanding of concepts and interaction of Service Management systems (Problem and Change) (preferred)

About us

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure customers have continual access to the innovation they rely on. Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Mentorship and career growth with endless knowledge-sharing and career-advancing resources

Inclusive team culture with employee-led affinity groups

Work/life balance and flexibility as part of working culture

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Information Technology Services 11-50 employees

AWS (M) SDN BHD (located in Bukit Jelutong, Shah Alam) is specializing in design, planning, construction and manage a wide range of data communication products. We entered the data communications arena by timely outsourcing and selling to existing cabling companies in Malaysia. In line with the Malaysia Government's globalisation effort, AWS took to itself to gain the distribution and representation rights from various leading global manufacturers. This led to the growth of its infrastructure support. Within these few years, it has expanded its market to the South East Asian region.