Job Description
- Leads and directs RMS Field Operations at a country or multi-country level. The DA Leader is responsible for the overall fiscal and operational performance of the field operations team, managing FTLs and their teams to execute Retail Measurement Services data collection and acquisition activities, ensuring full compliance with global governance standards within the assigned geography, and delivering predictable results.
- Lead and motivate the field organization to ensure the delivery of high-quality, timely, and validated data to clients and market representatives.
- Coach and develop leaders and associates to build a pipeline of talent for future organizational needs.
- Partner effectively with local, regional, and global stakeholders to align operational and business strategies.
- Ensure FTLs and executives have adequate resources to meet business requirements.
- Plan and direct field operations to deliver validated data efficiently and on time.
- Manage fiscal planning, budgeting, and overall financial aspects of the Collection Team in the markets.
- Drive productivity to optimize organizational efficiency and meet commitments.
- Collaborate with other functions to determine and execute market operations strategies.
- Build and maintain a diverse, high-performing team, continuously optimizing resources, organization design, and reporting models.
- Ensure ongoing quality and performance excellence in field collection operations.
- Evaluate organizational performance through improvement programs and operational reviews.
- Develop and mentor high-performance individuals for increased responsibilities.
- Establish effective communication channels to promote collaboration and integration.
- Ensure compliance with all applicable personnel, standards, and regulations.
- Qualifications
- Education: Bachelor’s Degree
- Minimum 10 years of experience, including 4 years in a leadership role within Nielsen Operations or similar.
- Experience leading multifunctional teams and managing dynamic organizations.
- Proven ability to develop strategic plans and implement organizational changes.
- Experience managing budgets and outsourcing initiatives.
- Ability to earn respect and trust across diverse, multicultural teams.
- Working knowledge of RMS products to relate to client needs.
- Excellent interpersonal, communication, and presentation skills.
- Willingness to travel domestically and internationally.
- Technologically savvy with an innovative mindset.
- Comfortable operating in environments of uncertainty due to transformation and change.
Additional Information
- Flexible working environment
- Volunteer time off
- LinkedIn Learning access
- Employee Assistance Program (EAP)
About NIQ
NIQ is the world’s leading consumer intelligence company, delivering comprehensive insights into consumer behavior and growth opportunities. In 2023, NIQ merged with GfK, expanding its global reach. Operating in over 100 markets and covering more than 90% of the global population, NIQ offers advanced analytics and extensive retail and consumer insights.
For more information, visit NIQ.com
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Diversity, Equity, and Inclusion
NIQ is committed to reflecting the diversity of its clients and communities. We strive to embed inclusion and diversity into all aspects of our workforce, measurement, and products. We invite candidates who share this mission to join us. NIQ is an Equal Opportunity Employer, making decisions without regard to race, gender, religion, or other protected classes. Learn more about our diversity initiatives at: https://nielseniq.com/global/en/news-center/diversity-inclusion