Customs Logistics Specialist - Senai, Johor

KEY RESPONSIBILITIES:

• Customs Compliance: Ensure all import/export activities comply with local, federal, and international customs regulations and trade laws.
• Documentation Management: Prepare and review necessary documentation (e.g., commercial invoices, certificates of origin, bill of lading) for customs clearance and ensure all records are accurate and complete.
• Customs Clearance Coordination: Work with customs authorities and brokers to facilitate the clearance of shipments, ensuring timely and efficient processing of goods through customs.
• Regulatory Updates & Compliance Monitoring: Stay updated on changes to international trade laws, tariffs, and regulations. Monitor and ensure that all shipments are compliant with the latest customs regulations.
• Logistics & Supply Chain Coordination: Work closely with the logistics, procurement, and inventory management teams to ensure seamless operations in the movement of goods and resolve any issues that may arise.
• Risk Management: Identify and mitigate risks related to import/export activities, including potential delays, fines, or customs inspections.
• Communication & Collaboration: Serve as the main point of contact between internal teams, customs brokers, freight forwarders, and government agencies to facilitate smooth shipping operations. Mandarin proficiency is required to effectively communicate with suppliers and authorities in Mandarin-speaking regions.
• Problem Resolution: Handle issues that arise during customs processing, such as discrepancies in shipping documentation, classification issues, or delays in clearance, and resolve them promptly.
• Reporting & Analysis: Provide regular updates and reports on customs-related activities, identifying trends, potential risks, and opportunities for process improvement.

QUALIFICATIONS:

• Education: Bachelor's degree in Logistics, International Business, Supply Chain Management, or a related field (preferred).
• Experience: At least 2 years of experience in customs clearance, logistics, or a related field, with a solid understanding of customs regulations, tariff codes, and international shipping.
• Certifications (Optional but Preferred): Certification in customs brokerage, import/export compliance, or similar (e.g., CCS - Certified Customs Specialist, or other relevant certifications).

SKILLS:

• In-depth knowledge of international trade laws, customs regulations, and supply chain logistics.
• Strong attention to detail and organizational skills.
• Excellent communication skills, both verbal and written.
• Ability to work under pressure and resolve issues effectively.
• Proficient in logistics software, Oracle and Microsoft Office Suite.
• Multilingual skills are a plus, particularly in Mandarin, to facilitate communication in Mandarin-speaking issues.

The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities.

OUR CORE PRINCIPALS: Safety. Integrity.Respect. Teamwork. Diversity & Inclusion.

OUR STRATEGIC PRIORITIES

• Customer Focus
• Operational Excellence
• High-Performance Culture
• Innovation
• Financial Strength

OUR BEHAVIORS

• Own It
• Act With Urgency
• Foster a Customer-First Mindset
• Think Big and Execute
• Lead by Example
• Drive Continuous Improvement
• Learn and Seek Out Development

At Vertiv, we’re on a mission to empower the people that will power the future. From a simple swipe to life-changing medicines, from push notifications to generative AI. We design, manufacture, and service the products and solutions that keep the world connected. With $6.9 billion in revenue, a strong customer base and global reach spanning over 130 countries, we are uniquely positioned to deliver greater value to our customers and create new opportunities for our people.

Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email tohelp.join@vertivco.com. If you are interested in applying or learning more about this role, please visit the company’s career page located on Vertiv.com/Careers