Customs Asia Pacific - Functional (Manager)

BASF; Kuala Lumpur; On-site; MYR 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Customs Functional & Process Design Specialist to enhance business operations in the Asia Pacific region. This role involves coordinating customs and foreign trade requirements, designing IS tools for compliance, and supporting strategic initiatives. The ideal candidate will have a strong background in customs operations, supply chain knowledge, and experience with IT solutions. Join a dynamic team that values professional development and offers a supportive work environment, where your expertise will contribute to optimizing processes and ensuring regulatory compliance.

Qualifications

• 3-5 years experience in customs and foreign trade, preferably in international operations.
• Experience in deploying IT solutions related to customs and foreign trade.

Responsibilities

• Coordinate business requirements in Customs & Foreign Trade for the region.
• Design and implement IS tools and ensure customs compliance.

Skills

Customs Compliance

Supply Chain Knowledge

Project Management

Robotic Process Automation (RPA)

Training Development

Education

Bachelor’s degree

Tools

SAP GTS

Business Applications

Job description

Do you want to work with passionate teams, providing excellent business and digital services to the Asia Pacific region?

Do you want an open, supportive, and caring working environment?

Do you view your development needs seriously as we do?

If YES, then take your career to the #NextLevel with BASF!

Objectives of the Position

• The Customs Functional & Process Design Specialist coordinates business requirements in Customs & Foreign Trade for the corresponding region in close cooperation with Customs Operations and Information Services (IT/IS). In this role, it is important to design and implement IS tools and systems based on requirements for Customs & Foreign Trade Operations and ensure customs compliance in process design.

Main Tasks

Customs Ops IS support and design

• Design Transactional processes to support any form of savings including duty savings for BASF Group and ensure implementation of necessary related IS solutions.
• Propose and Optimize the Export and Imports customs declaration process with regards to IS solutions.
• Manage and coordinate Change Requests from SC Operations and Business units related to Customs & Foreign Trade topics.
• Support any BASF strategic initiatives, including UAT, IS solution, processes definition to ensure smooth implementation in the area of Customs & Foreign Trade.

Country Customs support

• Proactively engage country customs to ensure rollout of globally or regionally defined processes.
• Conduct regional knowledge transfer for country customs during the Business Releases.

Cross functional support and governance

• Bundle Expert knowledge and foster cross-regional cooperation in Customs & Foreign Trade activities in Supply Chain Operations.
• Capture and structure all regional operational requirements regarding IS tools and applications, responsible for validating and requesting projects.
• Safeguard implementation of customs & Foreign Trade regulations into operational IS applications.

Requirements

Education

• Bachelor’s degree (or equivalent).

Working Experience

• 3-5 years working experience in customs and foreign trade with a company, preferably with international operations.
• Experience in Supply Chain and/or Export/Import.
• Experience in deploying IT solutions and processes related to customs & foreign trade.
• Experience in SAP is a plus, especially GTS and master data.
• Experience in project management is desirable.
• Experience in Robotic Process Automation (RPA) related work is a plus.
• Experience in developing and delivering training.

Technical & Professional Knowledge

• Good Customs and Foreign Trade knowledge.
• Good Supply Chain Operations knowledge.
• Good knowledge in Export/Import Operations.
• Business Application Knowledge (e.g., SAP in OTC Functions).