Customer Support Specialist (Mandarin & English Speaker)

Infoempregos; Kuala Lumpur; On-site; MYR 20,000 - 40,000; Full time

Job summary

An innovative firm in the cryptocurrency and financial industry is looking for a proactive individual to join their customer service team. This role offers an exciting opportunity for those eager to learn and grow within a dynamic environment. You will assist with customer service tasks, manage files, and support various projects, ensuring smooth daily operations. With no prior experience required, this position is perfect for adaptable candidates ready to embrace new challenges. The company values continuous training and career growth, making it an ideal place for personal and professional development.

Benefits

Transportation Allowance

Meal Allowance

Medical Assistance

Opportunities for Continuous Training

Qualifications

• Willingness to learn and adapt to new challenges.
• Good verbal and written communication skills.
• Strong organization and responsibility.

Responsibilities

• Assist in customer service and administrative support tasks.
• Manage and organize files and documents.
• Support various projects and daily operations.

Skills

Verbal Communication

Written Communication

Organizational Skills

Adaptability

Basic Computer Knowledge

Job description

Job Description:

We are seeking a proactive individual to join our team in a customer service role within the cryptocurrency and financial/banking industry. Prior experience is not required, but a willingness to learn and adapt is essential. Candidates should be able to work in shifts.

Requirements:

• Willingness to learn and adapt to new challenges.
• Good verbal and written communication skills.
• Strong organization and responsibility.
• Basic knowledge of computer tools.

Responsibilities:

• Assist in customer service and administrative support tasks.
• Manage and organize files and documents.
• Support various projects and daily operations.
• Perform support activities across different sectors of the company.

Benefits:

• Transportation allowance.
• Meal allowance.
• Medical assistance.
• Opportunities for continuous training and career growth.