Customer Support Specialist

Bitdeer (NASDAQ: BTDR); George Town; On-site; MYR 100,000 - 150,000; Full time

Job description

As a Customer Service Specialist in our Sales and Marketing team, you will play a critical role in supporting our global customer base. You will be responsible for managing user inquiries, ensuring compliance with KYC (Know Your Customer) regulations, supporting sales and after-sales processes, and contributing to the continuous improvement of our customer service operations. This position requires strong communication skills, a customer-centric mindset, and the ability to thrive in a fast-paced, technology-driven environment.

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