Customer Support Executive

Sperton Global AS; Petaling Jaya; On-site; MYR 100,000 - 150,000; Full time

Job summary

An established industry player is seeking enthusiastic individuals to join their customer service team. This role offers a fantastic opportunity to provide exceptional service through various communication channels, ensuring a seamless experience for customers. With a focus on building strong relationships and achieving performance targets, you will be part of a dynamic environment that encourages growth and development. If you are a fresh graduate or looking to start your career in customer service, this position is perfect for you. Enjoy the chance to develop professionally while making a real impact on customer satisfaction.

Benefits

Opportunities for promotion

Professional development

Qualifications

• Excellent command of English in both verbal and written communication.
• No experience needed; immediate starters welcome.

Responsibilities

• Provide exceptional customer service through live chat, email, and calls.
• Address customer inquiries promptly and deliver accurate information.

Skills

Customer Service

Communication Skills

Problem Solving

Education

SPM

Job description

JOB SCOPE:

• Provide exceptional customer service through live chat, email, and inbound/outbound calls, ensuring a seamless experience.
• Address customer inquiries promptly and deliver accurate information on product features, benefits, and pricing.
• Foster strong customer relationships by conducting proactive follow-up via calls and emails.
• Consistently achieve and exceed individual and team KPIs and performance targets.

REQUIREMENTS:

• Candidate must possess at least SPM
• No experience needed
• Immediate Starters
• Excellent command of English in both verbal and written communication

Job Types: Full-time, Fresh graduate

Pay: Up to RM2,500.00 per month

Benefits:

• Opportunities for promotion
• Professional development