Customer Success Specialist - English

呐; Bayan Lepas; On-site; MYR 100,000 - 150,000; Full time

Job summary

Join a leading company in Malaysia as an English-speaking Customer Support Specialist in Penang. You will support customers and enhance their experience while enjoying paid training and opportunities for career growth. This role is perfect for those seeking international work experience in a vibrant tropical setting.

Benefits

Paid training

Career growth opportunities

Experience living in sunny Penang

Qualifications

• Speak and write English at B2 level or higher.
• Type 40+ words per minute with 90% accuracy.
• At least 6 months of customer service experience.

Responsibilities

• Support customers with orders & questions via phone & email.
• Handle personal data with care & accuracy.
• Share feedback & help improve the customer experience.

Skills

Customer Service

Problem Solving

English Proficiency

Computer Skills

Education

Diploma or Bachelor’s Degree

Tools

MS Office

Job description

Work in Malaysia with TP!

English Customer Support Role

Earn up to RM 3,600/month

Location: Penang, Malaysia

Hey there! ?

?Looking for international job experience in a tropical paradise?

Join TP Malaysia as an English-speaking Customer Support Specialist – and we’ve got your move covered! ?

What’s in it for you?

• Live & work in sunny Penang
• Paid training & career growth
• Work with a global brand

What You’ll Be Doing:

• Support customers with orders & questions (via phone & email)
• Stay calm, professional, and helpful
• Handle personal data with care & accuracy
• Share feedback & help improve the customer experience
• Keep learning & growing with your team

You’re a Great Fit If You:

• Speak and write English at B2 level or higher (Malaysian)
• Have a Diploma or Bachelor’s Degree in any field
• Type 40+ words per minute with 90% accuracy
• Know your way around a computer (MS Office, Windows, etc.)
• Have at least 6 months of customer service experience
• Or, you’re a fresh graduate in English/Communications/Mass Communication
• Love helping people & solving problems
• Want to learn and grow in a fast-paced environment