Customer Success Specialist - BM/EN (Penang Based)

TP; Kedah; On-site; MYR 100,000 - 150,000; Full time

Job summary

Join TP Malaysia as a Customer Support Specialist in Penang, known for its cultural vibrancy and sunny beaches. This role offers the chance to enhance your skills through paid training in a supportive environment, engage with customers, and be part of a global brand. Ideal for those who love helping people and thrive in fast-paced situations.

Benefits

Paid training & career growth

Supportive team environment

Work with a global brand

Qualifications

• Fluent in English (B2 level or higher).
• 6+ months of customer service experience or fresh grads in English/Comms.
• Typing speed of 40+ WPM with 90% accuracy.

Responsibilities

• Help customers via phone & email (orders, questions, solutions).
• Handle data accurately & securely.
• Share ideas to improve customer experience.

Skills

Customer service

Problem-solving

Communication

Tech-savvy

Education

Diploma/Degree

Tools

MS Office

Windows

Job description

Work in Malaysia with TP!

English Customer Support Specialist

Earn up to RM 3,600/month

Location: Penang, Malaysia

Hey there!

Dreaming of an international career in a tropical paradise? ️

Join TP Malaysia as a Customer Support Specialist—we’ll help make your move smooth and exciting!

Why You’ll Love It:

• Live & work in sunny Penang (beaches, food, and culture!)
• Paid training & career growth (level up your skills!)
• Work with a global brand (boost your resume!)

� Your Mission:

• Help customers via phone & email (orders, questions, solutions)
• Stay friendly, patient, and professional (even on tough days)
• Handle data accurately & securely (trust is key!)
• Share ideas to improve customer experience (your voice matters!)
• Grow with a supportive team (learn & advance together)

Perfect Fit If You:

• Speak/write English fluently (B2 level or higher)
• Have a Diploma/Degree (any field—fresh grads welcome!)
• Type 40+ WPM (90% accuracy) ️
• Are tech-savvy (MS Office, Windows, etc.)
• Have 6+ months of customer service experience (or a fresh grad in English/Comms)
• Love helping people (problem-solving is your superpower!)
• Thrive in a fast-paced, learning-friendly environment

Ready for a career adventure? Apply now!