Customer Solutions Manager - Life Insurance Projects

Prudential Hong Kong Limited; Kuala Lumpur; On-site; MYR 80,000 - 100,000; Full time

Job summary

Prudential Hong Kong Limited is seeking a Manager for Customer Solutions in Kuala Lumpur. This role demands overseeing a team of Subject Matter Experts while ensuring project goals are met efficiently. The successful candidate will have 7-8 years of experience in the Life Insurance industry and must possess proficiency in the Takaful model. Strong skills in Microsoft Office and fluency in English and Bahasa Malaysia are essential. Join us to contribute to a diverse and inclusive workplace, where your career goals can flourish.

Qualifications

• 7-8 years experience in Life Insurance Industry with operational knowledge.
• Knowledge of Takaful model and Day 2 modules preferred.
• Good command in English and Bahasa Malaysia.

Responsibilities

• Oversee a team of SMEs to ensure project deliverables are achieved.
• Provide technical guidance and support the career growth of team members.
• Lead User Acceptance Testing (UAT) and Operation Readiness Test (ORT).

Skills

Life Insurance Industry Experience

Operational Knowledge

Analytical Skills

Communication Skills

Microsoft Office Competence

Tools

Microsoft Excel

VBA

PowerPoint

Word

Job description

Prudential Hong Kong Limited is seeking a Manager for Customer Solutions in Kuala Lumpur. This role demands overseeing a team of Subject Matter Experts while ensuring project goals are met efficiently. The successful candidate will have 7-8 years of experience in the Life Insurance industry and must possess proficiency in the Takaful model. Strong skills in Microsoft Office and fluency in English and Bahasa Malaysia are essential. Join us to contribute to a diverse and inclusive workplace, where your career goals can flourish.