Customer Service Supervisor (Admin)

About Us: Join a cutting-edge accounting firm that's anything but ordinary. We pride ourselves on being innovative, tech-savvy, and poised for rapid growth. Be a part of a dynamic team where your career can flourish.

Position Overview: As a Customer Service Supervisor, you will oversee our Admin and Operations team, ensuring smooth workflow management and office operations. Reporting directly to the Manager and Partner, you will play a crucial role in managing client relationships and day-to-day office functions. This is a full-time, on-site role based in Puchong, Selangor. Applicants must have the legal right to work in Malaysia at the time of application.

Key Responsibilities:

• Supervise administrative staff
• Manage workflow processes
• Oversee daily office operations
• Handle client management and communication

What We're Looking For:

To excel in this role, you should be:

• Hardworking and enthusiastic
• Eager and committed to learning
• Responsible and reliable
• Organized and systematic
• Detail-oriented
• Proficient in accounting principles (ideally possess accounting background)
• Computer literate, with experience using Microsoft Word, Excel, Outlook, and accounting software
• A capable leader with strong multitasking abilities
• Experienced in team management
• Preferably proficient in written Mandarin to effectively engage with Mandarin-speaking clients. Proficiency in Cantonese or other Chinese dialects is also advantageous.
• Preferably has worked in a professional firm setting
• Has supervisory skills or experience as a Team Lead

Why Join Us:

This role offers a unique opportunity to advance your career and grow alongside our rapidly expanding organization. We provide:

• A competitive salary range of RM 3,500.00 to RM 4,300.00 per month, based on experience
• A supportive, relaxed, and secure work environment
• Five-day workweek
• Attractive remuneration, including performance-based bonuses
• Clear career progression paths with professional development opportunities
• Potential for promotions
• Independent Contractor arrangement

Confidentiality is assured with all applications.

If you thrive in a successful team environment and are looking for a role with room for progression, apply today!

Submit your resume and cover letter to take the next step in your career.