Customer Service Sales Executive (Fully Remote / WFH)

Start Tuition Pte Ltd; Penang; Remote; MYR 100,000 - 150,000; Full time

Job summary

A growing education services company is seeking a Customer Service Sales Executive for a fully remote position. The ideal candidate will support parents in Singapore by matching them with suitable tuition teachers based on their preferences. Must hold a degree and possess strong communication skills in English; Mandarin-speaking candidates are preferred. The company offers a competitive salary and supports independent work from home.

Benefits

Competitive Basic Salary + Commission

Work from Home

Full training provided

Supportive, friendly team

Qualifications

• 1 to 3 years of working experience preferred.
• Fluent in English, Mandarin is a plus.
• Self-motivated and able to work independently from home.

Responsibilities

• Help parents find suitable tuition teachers based on preferences.
• Handle incoming tuition enquiries from parents.
• Recommend and match suitable tutors from the database.
• Build rapport with parents during the matching process.
• Ensure smooth follow-ups.
• Maintain accurate records and update internal systems.

Skills

Customer service skills

Communication skills

Proactivity

Detail-oriented

Education

Degree holder

Job description

Overview

Customer Service Sales Executive (Fully Remote / WFH) – Join a growing Singapore company - now hiring in Malaysia!

Start Tuition Pte Ltd is a trusted home tuition agency for parents in Singapore. We\'re expanding and looking for Customer Service Sales Executive (100% work-from-home) to support our Singapore operations.

If you\'re service-oriented, proactive and detail-oriented, we\'d love to hear from you.

What We Offer

• Competitive Basic Salary + Commission
• Work from Home - no travel needed
• Full training provided, no tuition industry experience needed
• Supportive, friendly team

Working Hours

Monday to Friday, 10am to 7pm

Responsibilities

• Your main responsibility is to help parents in Singapore find suitable tuition teachers, based on the client\'s preferences.
• Handle incoming tuition enquiries from parents via phone, WhatsApp, and email
• Recommend and successfully match suitable tutors from our database
• Build rapport with parents and assist them through the tuition matching process
• Ensure follow-ups are handled smoothly
• Maintain accurate records and update internal systems

Requirements

• Degree holder, with 1 to 3 years of working experience
• Speaks and writes well in English and Mandarin-speaking candidates who will be serving Mandarin-speaking customers.
• Good at talking to people, confident, and helpful
• Self-motivated and able to work independently from home with your own computer, phone, and internet
• Prior experience in sales, customer service, or education sector is a plus

Application questions

• Which of the following statements best describes your right to work in Malaysia?
• Which of the following types of qualifications do you have?
• Which of the following languages are you fluent in?

End of description.