Customer Service Representative

Infoempregos; Seremban; On-site; MYR 20,000 - 30,000; Full time

Job summary

An established industry player is looking for a proactive young talent to join their team. This entry-level role is perfect for individuals eager to learn and grow, with no prior experience required. You'll assist in managing orders, customer service tasks, and various administrative duties while developing valuable skills. The company fosters a supportive environment, offering opportunities for continuous training and professional growth. If you're ready to take on new challenges and contribute to a dynamic team, this could be the perfect opportunity for you.

Benefits

Transportation allowance

Meal allowance

Medical assistance

Opportunities for continuous training

Qualifications

• Willingness to learn and adapt to new challenges.
• Good verbal and written communication skills.

Responsibilities

• Assist with customer service and administrative support tasks.
• Manage and organize files and documents efficiently.

Skills

Communication Skills

Organizational Skills

Adaptability

Basic Computer Knowledge

Job description

Job Description:

Assist in managing orders and customer service tasks, including:

• Rating completed orders and replying to good ratings.
• Checking return parcel files (returns, unclaimed).
• Daily monitoring of Return/Refund processes across all platforms.
• Handling PS Monthly Cut off documents.

We are seeking a proactive young talent to join our team in a role suitable for individuals with no prior experience. If you are eager to learn and develop your skills, we encourage you to contact us!

Requirements:

• Willingness to learn and adapt to new challenges.
• Good verbal and written communication skills.
• Strong organizational skills and sense of responsibility.
• Basic knowledge of computer tools.

Responsibilities:

• Assist with customer service and administrative support tasks.
• Manage and organize files and documents efficiently.
• Provide support for projects and daily operational tasks.
• Perform support activities across various departments of the company.

Benefits:

• Transportation allowance.
• Meal allowance.
• Medical assistance.
• Opportunities for continuous training and professional growth.