Customer Service Representative

ASK resources on behalf of Agensi Pekerjaan ASK Resources Sdn Bhd; Puchong; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading company is seeking a Full-time Customer Service Representative in Bandar Puchong Jaya, Selangor. The role involves providing support via email and chat, ensuring customer satisfaction, and maintaining accurate records. Applicants should have at least one year of relevant experience and strong English communication skills.

Qualifications

• At least 1 year of customer service experience.
• Willingness to adapt to rotational work schedules including weekends.

Responsibilities

• Respond to customer emails and chats in a professional manner.
• Maintain updated records in the CRM system.
• Report feedback and issues to the team.

Skills

Good English writing skills

Fast and accurate typing

Ability to multitask

Team player

Job description

ASK resources on behalf of Agensi Pekerjaan ASK Resources Sdn Bhd is hiring a Full time Customer Service Representative role in Bandar Puchong Jaya, Selangor. Apply now to be part of our team.

Job summary:

• Looking for candidates available to work:
  • Monday: Morning, Afternoon
  • Tuesday: Morning, Afternoon
  • Wednesday: Morning, Afternoon
  • Thursday: Morning, Afternoon
  • Friday: Morning, Afternoon
• 1 year of relevant work experience required for this role
• Expected salary: RM3,000 - RM4,000 per month

Banking Sector | Full-Time Role | Comprehensive Training ProvidedKey Responsibilities:

• Respond to customer emails and chats on time and professionally.

• Help with questions about accounts, transactions, and banking products.

• Keep records updated in the system (CRM).

• Report issues or feedback to the team when needed.

• Work closely with team members and follow company policies.

What We’re Looking For:

• At least 1 year of customer service experience (email, chat, or call center).

• Good English writing skills – clear, polite, and professional.

• Fast and accurate typing.

• Able to multitask and stay focused.

• Team player who can also work independently.

• Willingness to adapt and work in rotational work schedule, including weekends and public holidays, based on operational needs.