Customer Service Representative

Telecontinent; Kuala Lumpur; On-site; MYR 20,000 - 100,000; Full time

Job summary

An established industry player is seeking enthusiastic individuals to join their customer service team. This role involves engaging directly with customers through inbound calls and email inquiries, ensuring their needs are met with professionalism and care. The company values fresh graduates and offers a supportive environment for growth and development. With competitive monthly salaries and various benefits, this position provides a fantastic opportunity for those looking to kickstart their careers in a dynamic setting. Join this innovative team and make a difference in customer satisfaction!

Benefits

Monthly salary up to RM3,700

Allowances

Annual leave: 16 days per annum

EPF, SOCSO & EIS contributions

Qualifications

• Fluency in English and Bahasa Malaysia is essential.
• Open to fresh graduates with a willingness to learn.

Responsibilities

• Handle customer inquiries via calls and emails.
• Record and respond to customer questions effectively.

Skills

Fluent in English

Fluent in Bahasa Malaysia

Education

Fresh graduates welcome

Job description

Job Responsibility

• Deal directly with customers via inbound calls and email enquiries.
• Record and answer customer inquiries.
• Obtain any relevant information to handle service inquiries.

Job Requirements

• Fresh graduates are welcome.
• Working hours: 8.30am to 5.30pm / 10.30am to 7.30pm.
• Working days: any 5 days from Monday to Sunday.
• Must be fluent in English and Bahasa Malaysia.
• Job scope: Handle inbound calls and email enquiries.

Job Benefits

• Monthly salary up to RM3,700 (Allowances included).
• Allowances.
• Annual leave: 16 days per annum.
• EPF, SOCSO & EIS contributions.