Customer Service Representative

Viyest Interior Design; Kuala Lumpur; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading interior design firm in Kuala Lumpur seeks a customer service representative. Responsibilities include processing sales transactions, maintaining customer relationships, and ensuring timely product delivery. Candidates should be fluent in Bahasa Malaysia and English, with a preferred background in customer service. Fresh graduates are encouraged to apply. The role requires working on weekends and public holidays, with training provided.

Benefits

EPF / SOCSO

Uniform

Qualifications

• Required language(s): Bahasa Malaysia, English.
• Experience in customer service is preferred.
• Willingness to work on weekends and public holidays.

Responsibilities

• Maintain a self-starter attitude while processing sales transactions.
• Record customer requests and forward them to the proper departments.
• Ensure timely delivery of products to customers.

Skills

Customer service

Empathy

Communication

Problem-solving

Job description

Job Responsibility

• Maintain a self-starter attitude while process sales transactions and providing excellent customer service
• Maintaining a positive, empathetic, and professional attitude toward customers at all times.
• Record all customer requests and forward those requests to the proper departments
• Building customer relationships
• Knowing our products inside and out so that you can answer questions.
• Processing orders, forms, applications, and requests.
• Keeping records of customer interactions, transactions, comments, and complaints.
• Answer all customersâ questions and provide relevant information
• Make sure that all products are delivered to customers in a timely manner
• Ensure the standards set forth by the company are maintained by all personnel at all times
• Collaborate with sales teams in meetings by bringing a friendly, can-do attitude, and practice reliable and punctual attendance
  
  

Job Requirements

• Required language(s): Bahasa Malaysia, English
• Applicants must be willing to work at Jalan Cochrane Cheras
• Preferably experienced in Customer Service.
• Must be able to work on weekends and public holidays.
• Training will be provided.
• FRESH GRADUATES are encouraged to apply.
  
  

APPLY NOW ! Please submit an up-to-date CV when applying. Be quick we are excited to receive your application soon!

Contact : 017-9118775 (WhatsApp) ************************

Job Benefits

• EPF / SOCSO
• Uniform