Customer Service Officer (Forwarding)

Infoempregos; Johor Bahru; On-site; MYR 20,000 - 30,000; Full time

Job summary

An established industry player is seeking a proactive individual to join their team in a customer service role. This position offers a fantastic opportunity for young talents eager to learn and grow within the company. The role involves handling customer inquiries, managing documents, and providing administrative support. With a focus on continuous training and development, this position is ideal for those looking to kickstart their career in a supportive environment. If you're ready to embrace new challenges and contribute to a dynamic team, this is the perfect opportunity for you!

Benefits

Transportation allowance

Meal allowance

Medical assistance

Continuous training and growth opportunities

Qualifications

• No previous experience required, just a proactive attitude.
• Good communication and organizational skills are essential.

Responsibilities

• Assist in customer service and administrative support.
• Manage and organize files and documents.
• Provide assistance with projects and day-to-day tasks.

Skills

Willingness to learn

Good verbal communication skills

Good written communication skills

Organization

Basic computer knowledge

Job description

Job Description:

To attend to customer inquiry and complaints via phone call and email. To handle both import and export shipments. To place booking vessel booking.

We are looking for a young talent to join our team in a position with no previous experience. If you are proactive and want to learn, contact us!

• Requirements:
  • Willingness to learn and adapt to new challenges.
  • Good verbal and written communication skills.
  • Organization and responsibility.
  • Basic knowledge of computer tools.
• Responsibilities:
  • Assist in customer service and administrative support.
  • Manage and organize files and documents.
  • Provide assistance with projects and day-to-day tasks.
  • Perform support activities in various sectors of the company.
• Benefits:
  • Transportation allowance.
  • Meal allowance.
  • Medical assistance.
  • Continuous training and growth opportunities.