Customer Service Mandarin Day Shift Work From Home

Agensi Pekerjaan Mango Global Technologies Sdn Bhd; Kuala Lumpur; Remote; MYR 20,000 - 100,000; Full time

Job description

Customer Service Jobs in Malaysia | Job Vacancies | September 2025 | Ricebowl

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Customer Service Mandarin (Work From Home)

• Handle user issues related to financial transactions and logistics.
• Manage account-related inquiries, including issues with platform permissions.
• Accurately document customer interactions and system-related activities in internal tools ...
• Collaborate with other departments, such as shipping and billing, to ensure timely and accurate order fulfilment.
• Maintain accurate records of customer interactions and transactions.
• Identify and escalate complex issues to senior representatives or supervisors. ...

Problem Solving • Communication Skills • Customer Service

• Recording incoming and outgoing inventories
• Coordinate between warehouse and customers regarding order and delivery status

Work From Home - Customer Service Representative (Mandarin Speaking)

• Document customer interactions and update records in the system.
• Escalate complex issues to the relevant teams when necessary.
• Work closely with team members and supervisors to achieve performance targets and service level agreements. ...

Inbound Customer Service Executive (Australian)

Customer service • Problem Solving • Listening • Resolving Conflict • Phone Skills • Customer Inquiries • Communication Skill • Customer Satisfaction • Fluency in Cantonese and Mandarin

• Escalate complex issues to senior team members or other departments as needed.
• Follow up with customers to ensure their issues are resolved and they are satisfied with the service.
• Identify and report trends in customer inquiries and complaints to help improve products and services. ...

Mandarin Language Proficiency • Basic English Communication • Active Listening

Customer Service Mandarin Day Shift Work From Home

• Perform all procedures accurately, including following documented call flows, work processes, data entry requirements, and complaint management processes.
• Show empathy and take responsibility to ensure customers are satisfied by providing solution based on SOP.
• Kindly send your CV to [phone] (Mun Yee) via Whatsapp.

Customer Service Mandarin Language Proficiency • Communication Skills • Problem Solving • Active Listening • Empathy

Customer Service Executive - Mandarin Speaker (Work From Home)

• Handle user issues related to financial transactions and logistics.
• Manage account-related inquiries, including issues with platform permissions.
• Accurately document customer interactions and system-related activities in internal tools ...

Mandarin Language Proficiency • Customer Service • Communication Skills • Work From Home • Experience • Problem-Solving • Computer Literacy

Customer Service Cum Sales (Mandarin Speaker)

• Follow up with leads and convert them into sales ...
• Coordinate with internal teams to ensure smooth processing of client applications.
• Maintain and update customer records in the CRM system.
• Follow up on client inquiries and ensure timely responses. ...
• To maintain accurate and comprehensive record of new and existing customers.
• Handle and monitor inquiries from social media

Administrative Support • Customer Service • Communication Skills • Problem Solving • Social Media Management

Customer Service - Cantonese / Mandarin / English Proficiency

• Collaborate with team members to achieve KPI and SLA targets.
• Maintain proper records of customer interactions and escalate unresolved issues when necessary.
• Manage multiple tasks efficiently in a fast-paced environment.

Language Proficiency: Cantonese • Mandarin • English • Active Listening • Empathy

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