Customer Service (Finance Fresh Graduates | Stockbroking Industry)

Triiio Vertex Sdn. Bhd.; Kuala Lumpur; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading firm in the stockbroking industry is hiring Customer Service professionals. This role is ideal for fresh graduates who are enthusiastic about finance and customer interaction. Candidates will resolve client inquiries and engage in continuous learning about financial markets, offering growth opportunities in a dynamic environment.

Benefits

Sponsored certifications with salary increment

Yearly performance bonus

Qualifications

• Finance education background preferred.
• Excellent command of English required.
• Must be willing to work Australian and US shifts.

Responsibilities

• Resolve client requests through calls, emails, and chats.
• Maintain client accounts by liaising with internal departments.
• Engage in continuous education on the ASX market.

Skills

English communication

Multitasking

Growth Mindset

Interest in Stockbroking

Education

Degree in Business/Accounting/Finance/Management

Tools

Microsoft Office

Job description

Customer Service (Finance Fresh Graduates | Stockbroking Industry)

Work with an Australia-based provider offering full-service and online broking, corporate finance, and financial advisory services to private, institutional, and corporate clients.

We are looking for candidates who love working with clients, value continuous learning, and are great with both spoken and written English communication skills.

What’s in it for YOU?

• Sponsored certifications with 3 times salary increment in 18 months.
• Gain exposure and engage in continuous learning about the ASX market.
• Yearly performance bonus.

Responsibilities:

• Resolve client requests and inquiries via calls, emails, and live chats in relation to account opening, security quotes, orders, client portfolios, share transfers, corporation actions, product offerings and services of the Online Trading platform, and other queries relating to share trading
• Maintain client accounts and liaise with other internal departments to effectively resolve client queries
• Continuous education on the ASX market

Requirements:

• Finance Education background - a recognized Degree in Business/ Accounting/ Finance/ Management or relevant professional qualifications would be preferred
• Excellent command of the English language (written and spoken)
• Must be willing to work Australian and US Shift
• Ability to multitask such as using multiple mediums of communication to interact with customers.
• Exhibit Growth Mindset
• Keen interest in stockbroking and financial investments
• Keen and willing to learn about the Australian Stock Exchange
• Applicants should be Malaysian citizens or hold relevant residence status

Bonus

• Experience in equity or futures market
• Experience with Microsoft Office suite of products

The ability to work during Malaysian public holidays

TRIIIO Recruitment is a specialist headhunter, highly rated by candidates. If you are interested in this opportunity, please apply to the role.

Unlock job insights

Salary match Number of applicants Skills match

Your application will include the following questions:

Which of the following statements best describes your right to work in Malaysia? What's your expected monthly basic salary? Which of the following types of qualifications do you have? How would you rate your English language skills? How much notice are you required to give your current employer? Are you available to work public holidays? Which of the following Microsoft Office products are you experienced with? Are you available for shift work?

Founded in 2016, we have grown to provide headhunting and recruitment services for the Technology Industry. We recruit, support and partner with qualified working professionals across Malaysia and Asia Pacific with a strong pool of technology talent pool.

TRIIIO works across public and private sectors whilst tracking and covering the best performing industries to give you, as our candidates, the best possible reach into the employment market. Getting a job is now faster, better and more rewarding through TRIIIO.

Clients look for us to help them find the right talent to solve challenges in an increasingly competitive job market.

TRIIIO provides a customised feel, high quality executive search service, and speedy turnaround based on your preferences. Our consultants are trained to be industry experts and give you information and full support on demand.

For more information, visit our company website: https://www.trii.io/

Get in touch with one of our TRIIIO consultants today.

Founded in 2016, we have grown to provide headhunting and recruitment services for the Technology Industry. We recruit, support and partner with qualified working professionals across Malaysia and Asia Pacific with a strong pool of technology talent pool.

TRIIIO works across public and private sectors whilst tracking and covering the best performing industries to give you, as our candidates, the best possible reach into the employment market. Getting a job is now faster, better and more rewarding through TRIIIO.

Clients look for us to help them find the right talent to solve challenges in an increasingly competitive job market.

TRIIIO provides a customised feel, high quality executive search service, and speedy turnaround based on your preferences. Our consultants are trained to be industry experts and give you information and full support on demand.

For more information, visit our company website: https://www.trii.io/

Get in touch with one of our TRIIIO consultants today.

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