Customer Service Executive (Subang Jaya, Selangor)

Rikruut Enterprise; Kulim; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading payment solutions provider in Malaysia is looking for a Customer Service Executive. You will be responsible for managing customer inquiries, ensuring data accuracy, and reporting for KPIs. Strong English and Mandarin communication skills are essential, and fresh graduates are encouraged to apply. The role offers a full-time position with a salary package of RM 3,000-5,000.

Qualifications

• Strong communication skills in English and Mandarin required.
• Fresh graduates are welcomed to apply.

Responsibilities

• Identify and handle customer inquiries till completion.
• Ensure data accuracy and timely reporting for KPIs.

Skills

Fluency in English

Fluency in Mandarin

Education

SPM or above

Job description

Overview

Industry: Payment Solutions

Employment Type: Permanent

Position: Customer Service Executive

Location: Sunway, Subang Jaya, Selangor

Working Hours: Full Time, Rotating Shift, 6 off days per month

Salary Package: RM 3,000-5,000

Responsibilities

• Identify and handle customer inquiries till completion, ensuring highest accuracy and customer satisfaction
• Possess strong ownership and responsibility to complete assigned tasks within the timeline.
• Ensure the data is accurate and reported timely to the superiors for KPI reporting.

Qualifications

• Fluency in English and Mandarin
• Education SPM or above
• Fresh Graduates are welcome to apply