Customer Service Executive (Subang Jaya, Selangor)

Rikruut; Kedah; On-site; MYR 100,000 - 150,000; Full time

Job summary

A customer service company in Kedah is seeking individuals fluent in English and Mandarin to manage customer inquiries effectively. Responsibilities include ensuring customer satisfaction and accurate reporting. The role offers a full-time position with rotating shifts and a competitive salary package ranging from RM 3,000 to RM 5,000.

Qualifications

• Fluency in English and Mandarin to effectively communicate with Mandarin-speaking clients.

Responsibilities

• Identify and handle customer inquiries till completion, ensuring highest accuracy and customer satisfaction.
• Possess strong ownership and responsibility to complete assigned tasks within the timeline.
• Ensure the data is accurate and reported timely to the superiors for KPI reporting.

Skills

Fluency in English

Fluency in Mandarin

Job description

Overview

Working Hours: Full Time, Rotating Shift, 6 off days per month

Salary Package: RM 3,000-5,000

Responsibilities

• Identify and handle customer inquiries till completion, ensuring highest accuracy and customer satisfaction
• Possess strong ownership and responsibility to complete assigned tasks within the timeline.
• Ensure the data is accurate and reported timely to the superiors for KPI reporting.

Job Requirements

• Fluency in English and Mandarin to effectively communicate with Mandarin-speaking clients.