Customer Service Executive Mandarin English Speaker 100% Work From Home Rm3000

Tribe Business Services Sdn Bhd; Kuala Lumpur; Remote; MYR 100,000 - 150,000; Full time

Job summary

A dynamic company in Kuala Lumpur seeks a customer service representative. This role requires fluency in Mandarin and excellent communication skills, along with experience in customer service. Offering 100% work from home and opportunities for advancement, the position emphasizes delivering exceptional service and effective communication.

Benefits

Attendance bonus

100% Work from home

Medical benefits

Paid training

Advancement opportunities

Qualifications

• Mandarin speaker preferred with strong verbal/written communication in Mandarin and English.
• Experience in live chat/email replies and familiarity with multiple computer platforms.
• 1 year mobile gaming experience required.

Responsibilities

• Deliver exceptional service and solutions to customers.
• Provide background support and work with leading technologies.
• Work with a dedicated team for support.

Skills

Communication

Customer Service

Multitasking

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Job Responsibility

• Deliver exceptional service and solutions to customers
• Providing support background support to our customers
• Work with leading technologies and systems while having a dedicated team of leaders and peers to support you each and every day
  
  

Job Requirements

• Mandarin speaker preferred
• Excellent verbal and written Mandarin and English communication skills; candidates will complete a language test to assess fluency
• Ability to communicate in written professional English
• Experience in live chat and email reply is fundamental
• The ability to navigate in several computer platforms simultaneously
• Familiarity with Microsoft Office tools
• Experience in customer service and/or call center
• High school diploma or equivalent
• Mobile Gaming Experience: 1 year (Required)
  
  

Job Benefits

• Attendance bonus
• 100% Work from home
• Medical benefits
• Paid training
• Advancement opportunities â 80% of our frontline leaders have been promoted from within