Customer Service Executive - Mandarin & English Speaker - 100% Work From Home - Rm3000

Tribe Business Services Sdn Bhd, founded in 2020, is a cultural-centric outsourcing company dedicated to creating a nurturing environment that reflects cultural heritage. Specializing in various services like customer support, IT services, and content moderation, Tribe leverages its unique cultural strengths to provide tailored solutions for global businesses. The company's commitment to excellence and innovation has made it a trusted partner for startups and Fortune 500 companies, setting new standards in the BPO landscape.

This is a full-time remote role for a Customer Service Executive proficient in Mandarin and English, with a monthly salary of RM3000. The role involves providing exceptional customer support, ensuring customer satisfaction, managing customer service operations, and upholding high standards of customer service management on a day-to-day basis.

• Interpersonal Skills, Customer Satisfaction, and Customer Support abilities
• Customer Service and Customer Service Management skills
• Fluency in Mandarin and English languages
• Experience in handling customer inquiries and resolving issues effectively
• Ability to work independently and remotely
• Problem-solving and decision-making skills
• Prior experience in a customer service role is preferred
• Bachelor's degree in Business Administration or related field