Customer Service Executive (Import/Export)

3S Talent Search Consultancy; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading consultancy in Malaysia is seeking a Customer Service Executive to manage shipping documentation and compliance in the import/export sector. Candidates should have a diploma or bachelor's degree in a relevant field and strong communication skills in English and Mandarin. This roles involves ensuring accuracy and timely processing of shipping documents, contributing to the efficiency of logistics operations.

Qualifications

• 1-2 years of experience in related field.
• Strong communication skills in English & Mandarin.

Responsibilities

• Handling and preparing full set of shipping documents.
• Ensure accuracy and compliance with import/export regulations.
• Issuing Shipping Instructions on time.

Skills

Communication

Attention to Detail

Problem Solving

Education

Diploma/Bachelor's degree in Business Administration, Logistics, or related field

Job description

Customer Service Executive (Import/Export)

Handling and preparing the full set of shipping documents and ensuring compliance with import and export regulation.

Ensure accuracy, completeness and timely verification of shipping documents required for import / export and preparing in accordance to Customer's requirements including Bill of Lading.

Ensure shipping documents are received prior to shipment's arrival at destination.

Issuance of Shipping Instructions on time before the dateline to ensure on-time delivery.

Pre-alert submission to respective agent immediately after vessel sailing.

Verifying creditor's bill and preparing payment according to job costing in order for Finance department to process payment.

Create and ensure accurate and on-time billing to customers in a timely manner.

Import notice of arrival / vendor invoice / billing to customer

Requirement

Diploma/ Bachelor's degree in business administration, Logistics, Supply Chain Management or a related field.

1-2 years of working experience in related field

Strong communication skills in English & Mandarin (support China market)

Candidate is willing to work 5.5 days per week, with alternate Saturdays.

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Your application will include the following questions:

How many years' experience do you have as a Customer Service Executive? Which of the following statements best describes your right to work in Malaysia? Do you have previous invoicing experience? What's your expected monthly basic salary? Which of the following types of qualifications do you have? How many years' experience do you have as a Shipping and Logistics Executive? Do you have freight forwarding experience?

Human Resources & Recruitment 11-50 employees

3S Talent Search was established by experienced recruitment and HR professionals. We are a business of people for people, our purpose is to create best career opportunities and networking for everyone; to do whatever we believe can help people get the better journey in their career path. For us, work together and strengthen the relationship between each other to achieve greater success is much important than the return in terms of wealth.

3S Talent Search offers a range of services including Permanent Recruitment, Contract Recruitment and Temporary Recruitment Services ranging from small to large multinational organizations representing various industries such as banking & finance, manufacturing, construction, logistics/transportation, call center and many more with specialization in the areas of Sales & Marketing, Customer Service, Finance & Accounting, HR & Administration, Top Management & Corporate Strategy.

Mission of 3S Talent Search is to be a leading one-stop Recruitment & Outsourcing service provider by offering innovative and cost effective solutions.

We, Supply by recruiting and delivering the best talent in the market.

We, Support by committed members to achieve continued success in future.

We, Service by providing the highest quality to both clients and candidates.

At 3S Talent Search, we strive to provide the best services to both jobseekers and employers. Not only achieving a win-win solution but enhancing the performance between both parties.

3S Talent Search was established by experienced recruitment and HR professionals. We are a business of people for people, our purpose is to create best career opportunities and networking for everyone; to do whatever we believe can help people get the better journey in their career path. For us, work together and strengthen the relationship between each other to achieve greater success is much important than the return in terms of wealth.

3S Talent Search offers a range of services including Permanent Recruitment, Contract Recruitment and Temporary Recruitment Services ranging from small to large multinational organizations representing various industries such as banking & finance, manufacturing, construction, logistics/transportation, call center and many more with specialization in the areas of Sales & Marketing, Customer Service, Finance & Accounting, HR & Administration, Top Management & Corporate Strategy.

Mission of 3S Talent Search is to be a leading one-stop Recruitment & Outsourcing service provider by offering innovative and cost effective solutions.

We, Supply by recruiting and delivering the best talent in the market.

We, Support by committed members to achieve continued success in future.

We, Service by providing the highest quality to both clients and candidates.

At 3S Talent Search, we strive to provide the best services to both jobseekers and employers. Not only achieving a win-win solution but enhancing the performance between both parties.

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What can I earn as a Customer Service Executive